Purpose of the program
In fast-paced environments, things can happen so quickly and continuously that we, as leaders, have a tendency to react and adapt with fast-track approaches to communication. As managers, we’re often tempted to be the problem solver rather than empowering our teams to discover their own answers and solutions to their problems. Most of us haven’t received any formal training on navigating conversations or asking coach-like questions to allow direct reports to reach their full potential and become the leaders they want to be. How we ask questions can determine how one solves problems and achieves goals.
Who Should Register:
This training is designed specifically for organizational leaders interested in developing their team, optimizing team performance, and cultivating a leadership culture built on trust and collaboration through impactful conversations.
This mini-course has a unique “coach approach” to understand and enhance leadership skills from the perspective of certified coaching and leadership experts. Using this knowledge, you are going to learn strategies to cultivate skills for powerful questioning. In addition to the live web-based sessions, a concise manual will be provided to registered participants. The final 15 to 30 minutes of each live web-based session is reserved for questions from attendees.
Learning Outcomes :
- Explore the mindset of a manager, mentor, and coach, including how we listen and how we respond
- Understanding how our intentions for listening can guide our questioning
- Discover how asking open ended questions (versus closed ended questions) can greatly influence a coaching-style conversation to help employees to get unstuck so they may move forward with their intended goals
- Explore powerful statements (not questions) that move conversations toward actions and outcomes