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1-514-228-7570 1-514-228-7401

Papillon MDC Inc., is very proud to be the only consulting firm in Quebec to carry the license to facilitate this program. Coaching is about supporting others to be more effective in getting from place to place. The word place, of course, represents many things beyond physical location; place can refer to level of productivity, earnings, quality of relationships, leadership effectiveness, job status, sense of fulfillment and more. Coaching is a method to help others navigate – not by steering or charting a course for them, but by supporting them to navigate for themselves.

Learning to be a great navigational coach involves thinking differently, learning new skills, listening to intuition, exercising restraint, developing wisdom and being willing to practice. This two-day program is interactive and helps participants experience true coaching conversations. They will have ample opportunity to put into practice their learning, and explore how a coach addresses the five major challenges experienced by individuals.

  • Day One focuses on foundational principles and fundamental coaching skills
    • Explore the difference between the problem-solving mindset and the coaching mindset
    • Understand when and where to apply a coaching approach
    • Practice key principles and skills, and receive in the moment feedback
  • Day Two explores more advanced skills and more challenging coaching situations
    • Learn how to give positive and corrective feedback using a coaching approach
    • Learn how to deal with more challenging situations
    • Learn a tested and proved approach through repeated exposure and exercises

Come and be part of the hundreds of leaders worldwide who have learned the methodology and are having impact in their organization!

Leaders interested in implementing this program in their organisations are encouraged to contact us or call us at (514) 228-7570 to schedule a time to discuss the benefits of the program with Mirella De Civita.

Navigational ConversationsTM

Target audience: Senior executives, newly promoted team leaders, and HR professionals.

Goal: Better able to have coaching conversations that inspire confidence, accountability to solutions, and ownership of outcomes.

Benefits: Become more apt at coaching employees to develop their own solution to solving problems, which lead to increased quality of relationships, leader effectiveness, and productivity. HR Professionals as well as those in a Professional Role will acquire the practical knowledge of how to help their clients navigate through their challenges and reach their desired outcome. This involves being able to initiate conversations about sensitive issues, carrying them through with confidence and integrity.

Value added: Enhance and consolidate the learning through both pre-work and post-course assignment.

Event information

Navigational Conversations™ is a two-day workshop

Location & Time of Event
2001, Robert-Bourassa, suite 1700, Montreal
9h30 to 16h30

Number of Participants
Maximum of 8 participants

Light breakfast, delicious lunch, and healthy snacks during breaks. All materials included.

Training available in French & English; please refer back to the registration site for specific dates.


Super cours! Beaucoup d’exemples; adapté à notre environnement et organisation et surtout en lien à notre rôle pour démontrer les pièges.

The program was great; not overloaded. Great pace and good balance between theory and exercises. Mirella was excellent! I am a little in love. If I was younger, I would say "I would like to be like Mirella when I grow up." Absolutely professional!

The program was great. Mirella has excellent knowledge of the course content and the field in general. Great usage of practical exercises to balance the theoretical portion.

For me, a it was a very enriching experience. Mirella was very knowledgeable, with strong learning approach. All managers would gain to go through the program. Practical tools.

Contenu très utile et transférable au quotidien. Cela va beaucoup m’aider dans le travail et la vie de tous les jours. Mirella est une excellente animatrice.

Bon contenu, exemples claires et beaucoup de mise en situations afin de mettre en pratique les concepts. Mirella est extrêmement compétente, favorise la discussion, disponible et ajoute du contenu et partage ses expériences. Le rythme était bon, le contenu aussi. Beaucoup de place pour la pratique; ce qui est essentiel dans ce contexte.

Excellent program. Mirella made it so easy to navigate through tough coaching situations. It really empowered me. The quick videos were excellent and very insightful.

This program is wonderful in terms of learning coaching techniques but as well in learning about ourselves! Mirella was very patient and engaging. Everything was great, really! This is absolutely a training I would recommend to anyone!

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