Lucky are those who seek feedback. Luckier are those who turn it into action!

Dr. Mirella De Civita

Purpose and Structure of the Program

As a manager, an important aspect of your job is developing the abilities in others to engage in their work with a mindset to excel and flourish. This requires paying attention to their performance, and helping them optimize their skills by ensuring they have proper training, clear direction, and access to resources. It also requires being able to provide feedback on their performance in a manner that is engaging and inspiring. For your feedback to have this impact, your conversations ought to enable people to translate the feedback into action; thereby, propelling them forward in their job, and possibly beyond. Moreover, as a manager, it is equally important to receive feedback from others if you desire to improve your skills and bring your performance to a new level. Receiving feedback on your performance is essential to be an impactful leader.

Our program will help you acquire the skills necessary to give and receive feedback in a manner that is effective and memorable. The program is divided into four phases.

PHASE 1: IDENTIFY BLIND SPOTS

PHASE 2: TAKE FULL OWNERSHIP

PHASE 3: PROVIDE IMPACTFUL FEEDBACK

PHASE 4: WORK WITH YOUR PERFORMANCE SPECIFIC GOALS

Target Audience: Managers at all levels.

Goal: Better prepared and skilled at providing feedback that enables people to optimize their potential as well as being able to receive feedback from others with a mindset to learn.

Benefits: Foster an atmosphere of co-partnership through the process of providing feedback in a manner that emphasizes acknowledgement and respect, as well as creating the space to receive feedback that encourages continued sharing.

Value added: Managers will be able to apply their learnings to real-life situations as well as work through their upcoming feedback sessions. Pre-work assignment is part of this program.

You will learn how to bring the best out of people and yourself by:

 

Come and be part of the 138 leaders worldwide who have learned the skills to give and receive feedback in a productive and compassionate manner!

 

Depending on the date, the Impactful Conversations: Learning to Give and Receive Feedback™ workshops are facilitated by Mirella De Civita or Valerie Legge.

Read more about Mirella.

Read more about Valerie. Location & Time of Event
2001, Robert-Bourassa, suite 1700, Montreal
9h30 to 16h30

Number of Participants
Maximum of 8 participants

Included
Light breakfast, delicious lunch, and healthy snacks during breaks. All materials included.

Training available in French & English; please refer back to the registration site for specific dates.