As someone who did not really know what I was about to experience. I felt like I was thrown in the deep end of the pool but with a lifeguard watching my every move and making me feel safe. I learned the difference between coaching and managing, a diff I did not realize existed before. The exercises were great practice to understand the technique and see where your weaknesses /bad habits reside. The pacing and flow are quite dynamic, found that the videos also helped me put the method into context. As for my personal experience, I was def challenged, and was able to be coached in the diff exercise which was a bit overwhelming, but allowed me to discover part of what has been holding me back. I feel lucky to have been given the gift of this course from my employer and look forward to continuing my coaching growth.