It was a pleasure to attend and participate in your class, Navigational Conversations. Stefano, I would have liked to have seen you facilitate a little closer (in-person for example). The communication, exchanges, and interactions were excellent in the group (during the online version of this program). Stefano, I liked your authenticity and spontaneity. The techniques taught (conversational coaching, open-ended questioning, and feedback techniques) were presented in a simple and easy-to-apply way. These techniques can be useful to all of us in our personal/family life and at work (with teammates or direct reports). Feedback given in the right way can make all the difference between helping a person become aware of their potential for improvement and encouraging them to move forward vs. creating a lot of frustration, negative thoughts, lost sleep, and anger that may linger. Thanks again Stefano, and see you next time!