Site français en construction

Le vrai succès est la réalisation du potentiel

+ 0
Leaders
0
Organizations
0
Programmes de leadership
0
ans

Exploitez votre potentiel: nos services

Papillon MDC s’engage à insuffler des services et des produits innovants à votre démarche de leadership visant ainsi à transformer votre histoire afin qu’elle puisse correspondre au leader que vous voulez être. Commencez votre démarche vers le leadership dès aujourd’hui.

Live Learning: Formation virtuelle

Le Live Learning vous propose des ateliers d’une journée entière sur le leadership ainsi que des mini cours virtuels animés par nos experts en leadership.

BLOGUE

Perspectives de leadership et plus encore

Il n’y a pas deux parcours de leadership qui s’avèrent identiques. Nos experts en la matière et nos blogueurs invités partagent leurs histoires sur le mentorat, le coaching exécutif, le développement et la croissance du leadership ainsi que sur l’avancement et la recherche de buts professionnels.

Father and daughter family business

A 360-Degree View of Family Businesses

My siblings and I worked summers in my dad’s concrete, restoration and epoxy business. It was an early introduction to business. I was a distracted teen, not very productive and my siblings and I certainly didn’t offer any engineering expertise. When my dad retired, he sold the business. With an...

Read More

Intergenerational Mentorship and Empathy

I’ve been going on coffee dates with students and alumni for more than a decade. Typically, they want advice about their careers or discuss anxiety they’re feeling about finding a job that aligns with their values. Sometimes they want feedback about their start-ups, and once in a while, they simply...

Read More

What is Your Leadership Evidence Saying?

I guess if you are reading this you are interested in leadership. You have read many books and articles on leadership and you can talk a good fight on the subject. You are in a leadership position now so – presumably, you can easily answer the question whether you are...

Read More

Rencontrer l'équipe

Mirella De Civita

Présidente

Expérience Mirella De Civita est titulaire d’un Doctorat en psychologie de l’Université de Montréal et d’un Post-Doctorat en Médecine comportementale de l’Université McGill. Après avoir...

Jenny Gendron

Adjointe exécutive et Partenaire d’administration

Jenny Gendron est un membre important de l’équipe de Papillon MDC Inc. Elle apporte une richesse d’expérience à son rôle d’adjointe exécutive et combine son...

Stefano Di Lollo

Vice President of Leadership Development and Innovation

Stefano possède une vaste expérience en tant que consultant en gestion collaborant avec des leaders et des organisations déterminés à aider à créer des équipes innovantes et qui...

Nader Daou

Vice-président e-Learning - Programmes et conception

Nader est responsable de la conception, l’exécution, la qualité et le P&L des programmes de e-learning. Son expertise dans les domaines de l’apprentissage en ligne...

Miranda Piccolino

Vice-présidente, Communications & Relations publiques

Expérience Miranda Piccolino est une professionnelle des Communications Marketing cumulant plus de 10 années d’expérience. Elle a travaillé auprès de larges organisations, compagnies privées et...

Michael Cullen

Coach exécutif associé et Facilitateur en Développement du leadership

Michael possède une vaste expérience en tant que coach exécutif et consultant. Il est un coach professionnel certifié et un facilitateur d’expérience, spécialisé dans le...

Valerie Legge

Coach exécutive associée et animatrice en Développement du leadership

Valerie Legge est une coach professionnelle certifiée (PCC) avec une passion pour l'apprentissage continu qui l'a menée d'une carrière réussie de musicienne professionnelle à la...

Maryse Matta

Coach exécutive associée et facilitatrice en développement du leadership

Expérience Maryse Matta est coach accréditée certifiée (ACC) et coach professionnelle certifiée en coactivité (CPCC). Sa trajectoire professionnelle distinctive l’a menée de la gestion de projets à la poursuite actuelle d’un doctorat en leadership.  De plus,...

Nathalie Doré

Coach Executif

Nathalie Doré est coach accréditée, stratège en solutions d’apprentissage, animatrice et conférencière. Elle a travaillé avec des leaders de tous les niveaux et en partenariat...

Geneviève Germain

Consultante associée, e-learning et administration de programmes

Expérience Geneviève Germain a une expérience diversifiée, des firmes de gestion conseil au jeu vidéo. Elle a occupé plusieurs postes, de gestionnaire de bureau à...

Mirella De Civita

Position: Présidente
Email: mirella@papillonmdc.ca

Expérience

Mirella De Civita est titulaire d’un Doctorat en psychologie de l’Université de Montréal et d’un Post-Doctorat en Médecine comportementale de l’Université McGill. Après avoir passé des années dans le milieu universitaire, en 2006 elle a quitté une carrière florissante pour entrer dans le monde des affaires. C’est là qu’elle a découvert l’univers du coaching qui l’a inspirée à créer Papillon MDC Inc. en 2010. Mirella est Coach professionnelle certifiée (PCC) par la « International Coaching Federation » qui travaille avec des cadres exécutifs d’organisations multinationales et mondiales. Elle les soutient dans leur transformation personnelle et les aide à apporter de profonds changements culturels dans leurs organisations. Son travail et sa réflexion en matière de développement du leadership sont influencés par ses connaissances cliniques et son expérience de chercheuse dans les domaines de la psychopathologie, la résilience, le développement du potentiel et l’adhésion aux traitements.

Établie à Montréal, dans la province de Québec, elle possède de l’expérience dans diverses industries, notamment les services professionnels et financiers, l’aérospatiale, la santé, le secteur scientifique, l’éducation, la haute technologie, les biens de consommation, la publicité, la fidélisation, la gestion et le développement immobilier, la vente au détail, le secteur manufacturier, les entreprises d’ingénierie et de construction, l’industrie du jeu, l’énergie et les services publics, les communications, les loisirs et les médias et dans les organisations sans but lucratif.
En 2015 Dre De Civita a créé Grand Héron International (GHI), un service en ligne spécialisé dans le coaching individuel et en entreprise, de la consultation pour les références en santé mentale et les webinaires axés sur l’excellence dans le coaching. De plus, Dre De Civita maintient une pratique clinique à temps partiel et agit en tant que coach mentor pour les étudiants en quête de certification en coaching. Elle est aussi superviseur d’étudiants du troisième cycle en psychologie. Elle est titulaire du « Master Corporate Executive Coach (MCEC) » décerné par le MEECO Leadership Development InstituteTM, et est membre officiel de Forbes Coaches Council. Elle fait également partie du Marshall Goldsmith 100 Coaches. Elle a co-écrit plusieurs articles scientifiques sur la résilience et le risque, les comportements d’adhésion, la pathologie développementale, la vie avec une maladie chronique, le transfert des connaissances ainsi que sur la gestion et le leadership. Elle nous fait découvrir la richesse de ses connaissances en matière de psychologie et de transformation personnelle dans son livre intitulé « The Courage to Fall into Life: The Tao of Purposeful Existence » publié en 2011.

Études et titres professionnels

  •  Post-Doctorat en Médecine comportementale, Université McGill
  •  Ph. D. en Psychologie, Université de Montréal
  •  Coach certifiée et titulaire du Diplôme du Programme de Coaching Avancé, Corporate Coach U (CCUCG)
  •  Coach professionnelle certifiée, (PCC) par la Fédération internationale des coachs (ICF)
  •  Coach mentor certifiée, InviteChange, US
  •  Coach mentor, Fédération internationale des coachs (ICF)
  •  Titulaire du « Master Corporate Executive Coach (MCEC) » – MEECO Leadership InstituteTM, US
  •  Consultante certifiée pour la Méthode Birkman®

Dre De Civita est située à Montréal, Québec, Canada.

Jenny Gendron

Position: Adjointe exécutive et Partenaire d’administration
Email: jenny@papillonmdc.ca

Expérience

Jenny Gendron est un membre important de l’équipe de Papillon MDC Inc. Elle apporte une richesse d’expérience à son rôle d’adjointe exécutive et combine son approche de bon sens avec une expérience technique solide pour assurer la livraison des services. Elle a un sens aigu de la qualité, et travaille aisément aux côtés de la Présidente pour améliorer nos gammes de services. Elle a une aisance naturelle avec les clients, offrant des conseils avisés et des réponses rapides à leurs demandes. Avec notre Stratège en développement des affaires, elle veille à ce que chaque client ait une expérience mémorable avec Papillon MDC Inc.

Avant de se joindre à Papillon MDC Inc., Jenny a travaillé pour des entreprises dans le secteur privé, éducatif et gouvernemental telles que le Réseau Sélect, la Commission scolaire Marguerite-Bourgeois, Knightsbridge et l’Agence de la Santé et des Services sociaux de la Montérégie.

Expérience professionnelle

  • Diplôme d’études professionnelles – Secrétariat, Collège d’informatique et d’administration de Verdun-LaSalle (CIAVL)

Autres formations professionnelles

  • Formation avancée en français écrit, Centre de perfectionnement en français écrit
  • Formation avancée PowerPoint, Synesis

Jenny Gendron est située à Montréal, Québec, Canada.

Stefano Di Lollo

Position: Vice President of Leadership Development and Innovation
Email: stefano@papillonmdc.ca

Expérience

Stefano possède une vaste expérience en tant que consultant en gestion collaborant avec des leaders et des organisations déterminés à aider à créer des équipes innovantes et qui ont de l’impact. Stefano a acquis une expérience approfondie du leadership dans divers secteurs notamment l’aérospatiale, les institutions financières et/ou d’investissement, le design, les technologies, les établissements d’enseignement, l’immobilier, la communication, les services publics d’électricité, les médias et le marché des simulateurs (pour la formation et le divertissement). Sa capacité à agir en tant que conseiller et coach a aidé à développer et à mettre en place des initiatives créatives au sein de différentes entreprises et établissements d’enseignement. En tant que coach certifié, Stefano transmet sa passion en collaborant avec les clients afin qu’ils puissent atteindre leur plein potentiel avec une approche unique. Stefano est également un animateur de programme de leadership dynamique, faisant équipe avec les leaders alors qu’ils développent leurs compétences en gestion et en mentorat. Certains de ses programmes créatifs sont aussi offerts à plusieurs importantes entreprises corporatives clientes de Papillon MDC.  

Vice-président du développement du leadership, Stefano se concentre sur l’apprentissage et le transfert réussis des compétences de gestion et de leadership au sein de groupes de managers issus de différents secteurs. Il a pu mettre à profit ses années d’expérience dans l’obtention de résultats innovants grâce à la pollinisation croisée des idées et vers la collaboration entre groupes de leaders dans la création de programmes de leadership.  
En 2006, il a dirigé une initiative de collaboration interne entre les services de design industriel et d’ingénierie de D-Box Technologies Inc. Au sein de la société Trudeau, il a fondé et dirigé le service interne de design industriel tout en travaillant avec des cadres de haut niveau pour mettre en œuvre des initiatives novatrices impliquant une collaboration interservices. Ces deux expériences sont maintenant mises à profit chez Papillon MDC pour apporter à sa clientèle une compréhension de la manière de stimuler la pensée créative tout en prêtant attention aux actions concrètes. 

Stefano continue de jouer un rôle clé dans le développement de nos futurs leaders créatifs grâce à son poste de professeur au département de design industriel du Collège Dawson à Westmount, Montréal. En tant qu’ancien directeur de la création du chapitre montréalais de CreativeMornings, Stefano continue d’inspirer les jeunes esprits par sa participation à de nombreux événements. Il s’efforce également de faire ressortir le meilleur des jeunes entrepreneurs en donnant de son temps à un organisme à but non-lucratif qui réunit les communautés entrepreneuriales, technologiques et créatives de Montréal. Ses études continues en pédagogie de l’enseignement supérieur l’ont amené à s’impliquer dans des projets d’avant-garde en travaillant de concert avec les collèges et les universités de Montréal pour faire progresser la bourse d’enseignement et d’apprentissage (SoTL). 

Expérience professionnelle

  • Coach professionnel (ACTP), Coacharya
  • Maîtrise en enseignement collégial (en cours) – Université de Sherbrooke
  • Diplôme d’études collégiales (DCS/DEC) en design industriel – Collège Dawson
  • Certificat d’études supérieures et diplôme d’études en enseignement collégial – Université de Sherbrooke

 

Stefano Di Lollo est situé à Montréal, Québec, Canada. 

Nader Daou

Position: Vice-président e-Learning - Programmes et conception
Email: nader@papillonmdc.ca

Expérience

Nader possède une multitude de cordes à son arc. Il est consultant en apprentissage en ligne (e-learning), agit comme facilitateur, s’avère un fin stratège, conseille en gestion du changement, diffuse des formations en matière de carrière et mène des recherches. Il contribue de façon novatrice au processus d’apprentissage des leaders grâce à son expertise dans les domaines de l’apprentissage en ligne et des technologies de l’éducation. Ses connaissances et sa formation de physicien, qui témoignent de son esprit curieux, lui permettent de discerner la structure et la dynamique de systèmes organisationnels complexes au sein desquels les leaders peuvent s’épanouir. Sa soif d’apprendre s’allie à une volonté d’aider les leaders à progresser au niveau personnel et organisationnel et à sa capacité de jouer un rôle de catalyseur pour créer des milieux de travail positifs et durables.

Nader mise sur sa pensée systémique lorsqu’il crée du contenu d’apprentissage en ligne et conceptualise la meilleure option pour le diffuser. Quand les leaders s’associent à Nader, ils réussissent à recadrer leur façon de penser et à entrevoir un monde de possibilités.

Possédant plus de 12 années d’expérience en automatisation, numérisation, contenu en ligne, apprentissage en ligne et gestion du changement, Nader offre ses conseils à des leaders évoluant dans divers secteurs. Pour illustrer des projets sur lesquels Nader a travaillé, citons la direction d’initiatives de gestion du changement auprès de leaders de divers niveaux en entreprise, la réalisation d’études de faisabilité pour des plateformes de formation en ligne, le lancement de vastes programmes d’apprentissage en ligne ainsi que la mise au point de systèmes d’évaluation de la capacité d’apprentissage, d’optimisation d’approches d’enseignement ou d’apprentissage assisté. Nader a également travaillé dans des établissements d’enseignement supérieur où ses responsabilités comprenaient l’établissement d’un dialogue ouvert avec les leaders de facultés en lien avec l’intégration de nouvelles technologies et de technologies émergentes en éducation. Son bagage et sa vaste expérience lui permettent de percevoir les défis organisationnels avec subtilité et de trouver des solutions optimales facilitant le passage d’une situation chaotique causée par des défis persistants à une situation de stabilité.

Nader a obtenu son baccalauréat en sciences, avec spécialisation en physique, de l’Université américaine de Beyrouth et sa maîtrise en technologie de l’éducation auprès de l’Université de Southern Queensland en Australie. Il a travaillé dans le milieu universitaire, dans les secteurs privé et public ainsi que dans diverses régions du monde, y compris le Moyen-Orient, avant de s’établir au Canada. Nader poursuit actuellement son doctorat à l’Université de Phoenix en administration de l’enseignement supérieur. Sa thèse porte sur les défis en matière d’assurance de la qualité dans le domaine de l’apprentissage en ligne.

Études

  • Candidat au doctorat en administration de l’enseignement supérieur – Université de Phoenix
  • Maîtrise en technologie de l’éducation – Université de Southern Queensland
  • Baccalauréat ès sciences avec spécialisation en physique – Université américaine de Beyrouth

Nader aime mettre à profit sa formation en physique lorsqu’il conçoit la structure de nos programmes en e-learning. Il apporte aussi à l’entreprise une panoplie de connaissances en matière de plateformes d’apprentissage en ligne qui se réunissent dans la conception de l’expérience d’apprentissage en ligne pour nos clients. Son fort désir d’améliorer l’expérience d’apprentissage l’a incité à développer davantage l’assurance de la qualité et le retour sur investissement pour l’utilisateur final de nos programmes.

Nader Daou est situé à Montréal, Québec, Canada.

Miranda Piccolino

Position: Vice-présidente, Communications & Relations publiques
Email: miranda@papillonmdc.ca

Expérience

Miranda Piccolino est une professionnelle des Communications Marketing cumulant plus de 10 années d’expérience. Elle a travaillé auprès de larges organisations, compagnies privées et entrepreneurs, les guidant et les conseillant pour la promotion de leurs marques, leurs produits et leurs services. Son expérience des affaires et des communications lui permet de transmettre de façon concise les communications à travers les divers points de contact du client tout en gardant à l’esprit les objectifs de marketing. Certains disent que la simplicité est le point d’arrivée et c’est ce que Miranda promet dans la livraison de son travail.

Miranda détient un Baccalauréat en commerce de l’Université Concordia et a poursuivi ses études à l’Université de Sherbrooke à Longueuil où elle a suivi des cours avancés en communications électroniques. Ses expériences chez Juste pour Rire, ACP Marketing, Pratt & Whitney Canada et Richter font d’elle une professionnelle des communications chevronnée, ayant couvert l’éventail des fonctions de communications marketing, y compris la publicité et les promotions, les relations publiques et les relations avec les médias, la planification d’événements, le marketing de contenu, les médias sociaux, le marketing numérique et droits d’auteurs.

Elle a récemment lancé sa propre entreprise de Services de Communications et a joint Papillon MDC Inc. à titre de Vice-présidente en Communications et Relations Publiques. En tant que membre de l’équipe de Papillon MDC Inc., Miranda gère tout le marketing de contenu et les activités sur les médias sociaux, en plus de gérer les Relations Publiques avec l’objectif de mettre de l’avant les idées et les connaissances de la compagnie en matière de coaching exécutif et de formation de leadership et ses initiatives en matière de responsabilité sociale.

Éducation

  • Baccalauréat en Commerce, Marketing, Université Concordia, École de gestion John-Molson, 2005

Michael Cullen

Position: Coach exécutif associé et Facilitateur en Développement du leadership
Email: michael@papillonmdc.ca

Michael possède une vaste expérience en tant que coach exécutif et consultant. Il est un coach professionnel certifié et un facilitateur d’expérience, spécialisé dans le coaching de leadership, de cadres et de carrière. Michael a acquis une expérience approfondie en gestion et en leadership dans divers secteurs d’activité au sein de petites et grandes entreprises. Passionné par la collaboration avec des clients motivés à défier le statu quo et à mettre leur idéalisme à l’épreuve, son approche axée sur les forces a permis à des centaines de cadres et de gestionnaires de relever avec succès des défis complexes reliés au changement, à la croissance ou encore à la transition. L’intérêt sincère de Michael pour le succès de ses clients, combiné à sa facilité à établir des connexions à la fois avec la personne et avec le défi à relever, se traduisent immanquablement par des expériences de coaching percutantes et mémorables.

Michael est titulaire d’un baccalauréat en arts (spécialisation en communication) de l’Université Concordia. Il complète actuellement le Certificat professionnel d’études supérieures en supervision de coaching, de l’Université Oxford Brookes (Professional Certificate of Advanced Studies in Coaching Supervision).

Monsieur Cullen est situé à Montréal, Québec, Canada.

Éducation

  • Coach Professionnel Certifié (PCC), International Coach Federation (ICF)
  • Certification de Coach professionnel et personnel (PPCC), Université Concordia
  • Superviseur en Coaching qualifié, Association des superviseurs en Coaching
  • Certification en Coaching de groupe, Potentials Realized
  • Certification en Coaching d’équipes, Université Concordia
  • Certifications MBTI & TKI, Psychometrics Canada
  • Certifications en entrevues motivationnelles (IM), HETI Maine
  • Baccalauréat en Communications (avec Distinction), Université Concordia

Valerie Legge

Position: Coach exécutive associée et animatrice en Développement du leadership
Email: valerie@papillonmdc.ca

Expérience

Valerie Legge est une coach professionnelle certifiée (PCC) avec une passion pour l’apprentissage continu qui l’a menée d’une carrière réussie de musicienne professionnelle à la certification en coaching, psychologie positive et de pleine conscience et entraînement corps/esprit (Mind/Body). Valerie a travaillé avec des leaders de l’industrie spatiale, du secteur de l’habillement et du commerce de détail, de l’éducation, d’organismes à but non lucratif ainsi qu’avec des musiciens professionnels. Elle a formé des managers à tous les niveaux d’organisations et des personnes très performantes sur la façon d’intégrer des éléments de l’approche du coach pour le leadership individuel et d’équipe. Valérie se spécialise en coaching de transitions, en aidant ses clients à apporter des changements positifs dans leur vie professionnelle et personnelle.

Le style de coaching de Valérie est chaleureux, doux et respectueux. Sa formation en tant que Coach orientée vers les solutions est fondée sur la pleine conscience alliée à une compréhension profonde de la façon dont les changements se produisent. À partir de ces points d’ancrage, elle aide ses clients à clarifier ce qu’ils désirent vraiment, à élargir leur conscience personnelle et à découvrir de nouvelles perspectives stimulantes. Ses clients deviennent capables de relever les défis et de prendre des décisions en accord avec leurs valeurs fondamentales. Lorsqu’elle anime des ateliers de leadership, son approche de coaching se manifeste par les questions qu’elle pose et par la responsabilisation des participants à s’engager dans le travail et à se développer.

Expérience professionnelle

  • Coach professionnelle certifiée (PCC), Fédération internationale des coachs (ICF)
  • Certification in Positive Psychology (CiPP), Wholebeing Institute
  • NLP Practitioner, Erickson College International
  • Clinical Studies in Mind/Body Medicine, Harvard Medical School
  • The Art and Science of Coaching (ACC), Erickson College International
  • Certification in Teaching English as a Second Language, ALI

L’expérience vaste et diversifiée de Valérie est influencée par ses valeurs de connexion, communication, créativité et contribution. En plus de son engagement à son travail, elle a un intérêt pour les voyages et aime explorer les domaines des connections interculturelles et de la neuroscience.

  

 

Maryse Matta

Position: Coach exécutive associée et facilitatrice en développement du leadership
Email: maryse@papillonmdc.ca

Expérience

Maryse Matta est coach accréditée certifiée (ACC) et coach professionnelle certifiée en coactivi (CPCC). Sa trajectoire professionnelle distinctive l’a menée de la gestion de projets à la poursuite actuelle d’un doctorat en leadership.  De plus, elle enseigne à des étudiants aux cycles supérieurs et agit en tant que coach et conseillère auprès de leaders occupant des postes de direction dans plusieurs secteurs industriels tels que l’aérospatiale, la finance et le domaine bancaire, l’architecture et le design. Née en Égypte, éduquée en français et vivant maintenant au Canada, elle possède une sensibilité interculturelle et une compréhension de l’esprit humain sous toutes ses formes. Être une adepte de l’apprentissage continu l’a amenée à passer d’un diplôme de premier cycle en architecture à un doctorat en leadership. Le coaching et le développement du leadership sont devenus une vocation pour Maryse, qui encourage les personnes très performantes à s’engager pleinement et à être présentes dans tous les aspects de leur vie. 

Alors que la plupart des perspectives de leadership sont purement axées sur les performances et les objectifs, la philosophie de Maryse est profondément ancrée dans la conviction que le leadership découle de l’appropriation et de l’attention dirigéeSon étude et sa pratique du servant leadership renvoient, à l’individu, la responsabilité inhérente au fait que chaque décision dicte nos actions ainsi que la manière dont nos perceptions sont malléables et peuvent être modifiées avec le soutien de professionnels de confiance. Maryse comprend que le développement de la capacité à se relever après l’adversité, l’écoute de la sagesse intérieure ainsi que la volonté d’écouter et de remettre profondément en question sont les fondements qui soutiennent les leaders alors qu’ils tentent de maintenir le cap dans notre monde volatile, incertain, voire souvent chaotique et ambigu. 

Expérience professionnelle

  • Candidate au doctorat en Leadership. Recherche sur le « Servant Leadership » et la reconnaissance
  • Coach certifiée associée (ACC), Fédération Internationale de Coaching
  • Coach Professionnelle Certifiée en Coactivité (CPCC), Co-Active Training Institute
  • Maîtrise en montage et gestion de projets, MGPA, Université de Montréal
  • Baccalauréat en Architecture, Université de Montréal
  • Certificat en Histoire de l’art, Université de Montréal

Maryse est située à MontréalQuébec, Canada.  

Nathalie Doré

Position: Coach Executif
Email: nathalie@papillonmdc.ca

Nathalie Doré est coach accréditée, stratège en solutions d’apprentissage, animatrice et conférencière. Elle a travaillé avec des leaders de tous les niveaux et en partenariat avec des conseils d’administration afin de définir des stratégies autour du développement des talents et de l’efficacité organisationnelle.

En plus d’avoir gérer son propre cabinet de consultation de mise en œuvre de systèmes comme les CRM, LMS, et ERP à la fin des années 90, Nathalie a travaillé à la gestion des équipes chargées du développement des talents et de l’efficacité organisationnelle au sein de grandes organisations canadiennes et multinationales tant au Canada et aux États-Unis pour plus de 15 ans. En tant que directrice de l’apprentissage et de l’efficacité organisationnelle pour Multimicro, Benjamin Moore et Ivanhoé Cambridge, elle a mise sur pied la fonction; de la définition et la mise en œuvre de la stratégie, le recrutement de l’équipe, la conception des processus, la mise en place de systèmes à la création de comité multidisciplinaire de gestionnaires de tous les niveaux afin de bénéficier de la valeur commerciale qui provient de l’apprentissage.

Elle a conçu des programmes primés, développé des plans de succession robustes, préparé des équipes tactiques pour la Chine, lancé un réseau de détaillants Nord-Américain, cofondé le chapitre de la Société canadienne de la formation et du développement au Québec et animé plusieurs conférences à des auditoires allant de 50 à 350 participants sur le transfert des apprentissages et l’engagement des employés.

La passion de Nathalie pour le développement humain l’amène continuellement à participer à des ateliers, des colloques et des événements à travers le monde pour affiner son approche qui met l’accent sur la transformation durable pour elle et ses clients en coaching.
Nathalie Doré a obtenu sa maîtrise en Éducation de l’Université de Sherbrooke. Elle a reçu une formation en coaching de la Royal Roads University et a poursuivi sa formation en tant que coach au Centre Québécois de la PNL. Elle est une coach professionnelle certifiée PNL, une conseillère en ressources humaines agréée et une coach professionnelle certifiée par la « International Coach Federation ».

Études

  • M. Éd., Université de Sherbrooke
  • Coach professionnelle certifiée PNL,CQPNL
  • Coach accréditée, Royal Roads University
  • Conseillère en ressources humaines agréée, ORHRI
  • Coach professionnelle certifiée (PCC), par la « International Coach Federation »

Madame Doré est située à Montréal, Québec, Canada.

 

        

Geneviève Germain

Position: Consultante associée, e-learning et administration de programmes
Email: genvienve@papillonmdc.ca

Expérience

Geneviève Germain a une expérience diversifiée, des firmes de gestion conseil au jeu vidéo. Elle a occupé plusieurs postes, de gestionnaire de bureau à adjointe exécutive, travaillant de près avec des présidents et membres exécutifs. Dans ses différentes fonctions, elle a joué un rôle clé dans la prestation de services efficaces aux clients, la livraison des projets dans les délais prescrits et la gestion des problématiques, ce qui a eu une incidence sur la mise en œuvre réussie des projets. Elle a joué un rôle précieux au sein d’équipes créatives impliquant des concepteurs, des programmeurs et des artistes, ainsi que des équipes de services professionnels comprenant des psychologues, des coachs d’affaires et des avocats.

Elle a passé de nombreuses années à perfectionner ses compétences linguistiques en anglais et en français, et a activement assuré la gestion et la supervision du remodelage des espaces de travail afin d’accroître le bien-être des employés, l’organisation des procédures de tests psychométriques afin de minimiser le stress et l’anxiété au niveau des candidats, ainsi qu’adapté des calendriers de programmes et plans stratégiques afin de satisfaire les attentes corporatives. Elle est connue pour son esprit d’initiative, son souci du détail, sa capacité à cerner rapidement les besoins des clients et à mener plusieurs projets de front. En tant que Consultante associée, e-learning et administration de programmes, Geneviève crée le scénarimage (storyboards) pour nos programmes d’apprentissage en ligne, gère les initiatives de développement des affaires en plus de prêter sa voix pour donner vie à nos personnages de e-learning. Elle a travaillé pour des compagnies telles Frima Studio, McCarthy Tétrault, et Knightsbridge avant de se joindre à Papillon MDC Inc.

Éducation

  • Études en Techniques d’éducation en services de garde, CÉGEP de Sainte-Foy
  • Études en Sciences Humaines, CÉGEP François-Xavier-Garneau de Québec

Autres formations professionnelles

  • Diplôme d’études professionnelles en secrétariat, Collège Supérieur de Montréal
 

évènements à venir

Leading Brainstorms Like a Coach
April 28, 2021 2:00 PM EST
Brainstorming…it’s nothing new. It’s common corporate jargon because the concept of brainstorming has had over 70 years to become ingrained in our workplace culture.
Listening Like a Coach (for managers & leaders)
May 5, 2021 2:00 PM EST
In fast-paced environments, things can happen so quickly and continuously that we, as leaders, have a tendency to react and adapt with fast-track approaches to listening.

Ce que les gens disent de nous

Témoignages de clients

The Alignment Project is a wonderful process and facilitation. Really assisted in setting the course with responsibilities and roles

The program (The Alignment Prpoject) was well organized and focused on ensuring that the team collaboration and understanding of each other was paramount. Our facilitator was extremely good at challenging our assumptions and holding up a mirror, when necessary.

Excellent course! Should be suggested as part of the welcoming package for new leaders. Mirella is so good on transferring the knowledge that she has, and at answering the questions. Flow of the program was summarized perfectly in 2 days.

One of the best soft skills course I had. Mirella has much knowledge of the subject and is a perfect teacher. She showed enough experience to answer the questions. I enjoyed to 2 day training and I will suggest others to take it. I will definitely use this course in life.

Really well-done course. Mirella was awesome; very soft-spoken and polity. It was a lot of fun to learn from her and shave my thoughts.

It was eye opening! Very engaging and impactful. I definitely recommend to all managers/leaders who are willing to invest on their talent development and employees for future leaders. The material was very well prepared, excellent flow which impact individuals to think and reflect on themselves.

I felt privileged to have had such a qualified and experienced facilitator. Mirella gave us a lot of insights into behavioral science as well as many practical examples. I will definitely take away a lot from this course! Thank you!

Excellent Program! Best one I took at my workplace. Mirella was so generous in sharing her expertise and experience and so knowledgeable. I liked the balance between theory, practice exercises, and explanations from the facilitator.

Great course! It helps develop my default mode network.

The process we learned about gave me a structured approach to the two, allowing me to be more confident and comfortable. It helped put into “real terms” a lot of feelings and ideas I had and make it more concrete for me. Mirella was a fantastic instructor and I would happily take another course in […]

Very interesting program. Definitely opened my eyes on coaching mindset and realized I have been doing mentoring/teaching. Content is just right, not overwhelming. Mirella is very enthusiastic in her presentation of the course. Very insightful. Had an overall good experience working and practicing during the program. Very well paced. Will take time for me to […]

Excellent training! Good methodology! Thanks for this new tool!

This was a very valuable experience for me and I feel that I will be using it on a daily basis in my current job and personal life. It has opened my eyes on how to be a better leader and colleague in my workforce and as a parent, to be a better guide for […]

Absolutely love the class and see high value in my day-to-day work. Now I am just eager to learn more and practice as much as possible.

Excellent Program! The quick reminder printouts are very handy. The material is well-explained and practiced. Extremely interesting link between problem solving mindset and coaching approach. Very helpful material to boost your team growth.

As someone who did not really know what I was about to experience. I felt like I was thrown in the deep end of the pool but with a lifeguard watching my every move and making me feel safe. I learned the difference between coaching and managing, a diff I did not realize existed before. The […]

Excellent workshop! Learning a new way of thinking following practical exercises really helped understand the coaching method. Mirella was excellent! I felt fortunate to be part of such a small personal group.

The program is excellent. It reoriented my approach for interactions, especially with team members. I have been utilizing the ‘navigational’ approach for several months now and it has been an exhilarating journey. It is such a great approach because both participants benefit in the long run.

The Alignment Project Program was very helpful in identifying key issues and constructive solutions. Particularly effective in creating a shift in communication styles and understanding. Mirella did a superb job herding the cats and adding insights. Wonderful facilitation and having all engaged. Wordsmithing of leadership team charter very well done.

Donne de bons outils avec des exemples concrets et pertinents. Mirella est une excellente formatrice. Elle donne des enseignements très claires, avec une bonne fluidité et une bonne interaction avec les participants.

Excellent programme! J’ai beaucoup apprécié les simulations et les exercices. Mirella nous a présenté plusieurs mises en situation. Un bon outil de travail, réaliste à appliquer dans un milieu de travail. Permet de réfléchir au type de gestionnaire que tu es. J’ai beaucoup aimé ma formation.

Excellent programme. Méthode favorisant l’ouverture et la responsabilisation des employés. Mirella est une excellente formatrice. Elle est très connaissante du sujet.

J’ai bien apprécié le programme. Il est agréable de comprendre les fondements et fonctionnements du cerveau. Mirella connaît très bien sa matière. Très bon rythme, la théorie et la pratique sont bien équilibrées. Excellent connaissance, très bien verbalisée!

Excellent plongeon dans l’univers du coaching. Approche simple, facile à retenir et à utiliser. Bravo! Enfin des fondements établis avant de livrer la technique. J’en aurais pris davantage. Mirella est très accueillante et une excellente formatrice!

Excellent programme! Beaucoup d’interactions. Mirella est dynamique et expressive. Ce programme permet de changer la manière de voir les choses et te sort de ta zone de confiance de façon positive.

The Alignment Project is an excellent program. It is good to understand other peoples’ communication styles. The approach is informative and good to get an unbiaised point of view with a process for moving forward. I appreciated the step-by-step process of understanding the executive role and how my style plays into either progressing or hindering […]

Excellent program! Great interactions, and guided learnings by Mirella.

The course is really practical, and I feel we can apply it immediately.

The program made me realize that I can control the volume of conversations. I will certainly use the E-A-S-T model in both my personal and professional life. This training should be mandatory for all managers!

The content is rich, backed up by scientific research. The flow is great and the opportunity to practice is where it sticks. Mirella is a true expert and a consummate professional. She makes everyone very comfortable to learn and make mistakes and is quick on her feet when people have challenging situations or examples to […]

I liked the balance between theory and workshop. Some courses put too much emphasis on workshops and case studies and forget the theory associated with the topic we are studying. This course had the right balance.

Very good program – theory is balanced with practice. Very good facilitator. Practical part is very helpful.

Excellent material with great participation and an exceptional facilitator! Mirella is thoughtful and caring and provides insightful feedback that facilitates learning. Navigational Conversations is an outstanding course as it focuses on having a coaching conversation – something I have never heard until now (after 20 years).

This course provides a management toolbox that everyone should have at their disposal. Mirella was an absolute please to have as a facilitator; her depth of knowledge and positive outlook resulted in an engaging experience. Great balance of theory and practice. Role playing was impactful and well executed.

Great program! Every manager or manager to be should attend this training! Mirella is an amazing person, great facilitator; engaging and encouraging all participation. There is a great balance between theory and practice. Great handouts; great link with real life situations.

Program was very well delivered with a dynamic approach. Very inspiring!

I truly enjoyed the specific examples for this program! It is obvious that Mirella has massive experience! Excellent program. The length of the course and pace was perfect. Much appreciated role playing.

The program is excellent! Very well laid out and the steps takes us logically through the content. The live experience brings great value to the content!

Excellent Program! This workshop has very much transformed my approach in any relationships. Mirella was excellent! Overall, the program is excellent and well given. Everyone willing to occupy a manager role should take this class.

Je suis encore impressionnée par la capacité de Mirella à saisir les défis auxquels je faisais face et me faire cheminer rapidement et efficacement. Son professionnalisme et sa grande expertise sont des alliés incroyables. En plus d’offrir des solutions pertinentes elle sait toucher les gens et les faire grandir. Je la recommande chaleureusement, particulièrement si […]

R.D., PPCC Program, Concordia University

A compassionate approach, a genuine interest in her mentees and an expert in her field are the first words that come to mind in describing Mirella. Choosing Mirella as a mentor made all the difference for me. I first began my search for a mentor by looking for specific credentials, all of which Mirella possesses. […]

A.M.A., Business Development Manager, Pratt & Whitney Canada

In two words: My inspiration! I had the privilege to work with Mirella De Civita as my mentor for my Coaching degree at Concordia University. My mentoring experience with Mirella was extremely useful during my coaching practice. She was my guide during all this process and she always provided great insights that pushed me to […]

Global Leader, Aerospace Industry

I have known Mirella for many years and value her insights and unique views on  leadership development. She has taken on several coaching mandates and has been highly successful in growing our talents. Given her high expertize and credibility in the organization, we have invited Mirella as a guest speaker on several occasions around the […]

R.N., Manager, Senior Legal Counsel, Aerospace

Practical and simple tools that are easy to remember, coupled with useful handouts. It makes the retention of the knowledge that much easier. This program would also be useful/beneficial to non-manager employees. Mirella delivers the material in an efficient and well-structured manner. She always demonstrates deep knowledge of the subject matter; she is an excellent […]

A.H., Program Manager, Aerospace

Great course! Right balance between theory, thinking, practice and feedback. Good practical tools we can now use. Clearly a course that the complete organization would benefit from.

Participant, Aerospace

Very impactful! Good balance between theory and practice. Mirella is a great facilitator; she was able to keep a good level of attention and engagement. Would definitely have my team go through this training.

A.-A. S., Directrice Santé et mieux-être, Aérospatiale

J’ai adoré l’ensemble du programme. Excellent ajout au catalogue des formations! Puissant et contribue à soutenir l’évolution de la culture un agent de changement à la fois. Le cadre théorique est bien pesé et clair et nous apprenons les contenus de façon pratique. La profondeur des discussions et l’expertise de Mirella à comment recevoir de […]

A.S., PPCC Coach, Concordia University

Working with Mirella has been a rewarding experience.  Her professionalism, dedication, patience and inspiration have transformed my coaching skills. As a mentee I learned a lot from Mirella, and I highly recommend her mentorship programs.

Vincent D., Director, Loyalty Marketing

I had the pleasure to meet Louis for coaching related to Chief executive’s approaches, what they have top of mind, clarify what their ultimate goals are, how I can interact better with them and understand better their situation as the company leaders. He brought personal life examples with a touch of humour and goes beyond […]

P.R., General Manager, AIMIA

Louis is one of the most genuine people you will ever meet. He truly takes the time to ensure that you feel 100% heard and understood. His personality combined with his experience and knowledge make his coaching tailored and authentic. I’m confident that if you make a commitment to Louis with your time you will […]

M.L.

J’ai été en contact avec Louis au cours des 4 dernières années. Sa disponibilité et ses retours rapides le caractérisent. Il aide à remettre en question certains paradigmes, sujets, et convictions. Ses conseils sont toujours à point et d’une grande perspicacité. C’est un plaisir d’avoir Louis comme coach. J’en ai bénéficié grandement.

C.G.

Louis was a great coach. Helped clear out the fog that was surrounding my current situation so that I could see which avenues I could take so that I could continue to move forward with achieving the objectives I have set for myself.

A.M., Trainer, Pharmaceutical Industry

Clear, logical and applicable concepts. I love how ideas and principles are woven into memorable steps. I am excited to apply! Mirella is quite passionate, knowledgeable, and very engaging. I am inspired to apply what I have learned and aspire to become a better version of me! I enjoyed the flow, the flexibility and how […]

H.P., Sales Manager, Pharmaceutical Industry

Program was excellent! I am very excited to practice this in the field! Mirella was quite knowledgeable; fun; and experienced. I appreciated the flexibility in addressing different issues outside of the planned content. I very much enjoyed the theory and it gave me confidence to practice.

A.D., Manager, Pharmaceutical Industry

I learned a few good things that will stay with me. Mirella was very knowledgeable. The content of the program was perfect in length; and great tools.

D.M., Senior Director, Pharmaceutical Industry

The program is well thought out and I appreciate the various tools that are used to deliver the course content. Mirella is a true professional. The content of the course was delivered in a way that is truly impactful and memorable.

S.C., Marketing Director, Pharmaceutical Industry

The program was excellent! Mirella is a great facilitator. I feel motivated and enthusiastic about changing my interactions with others. Such a big realization of how I’ve been stumbling in the dark – I now have light!

M.M., Supply Management, Aerospace Industry

Excellent cours! Le contenu est très bien structuré et le rythme était bon. Mirella est une excellente animatrice et a une belle interaction avec le groupe.

M.L., Planificateur, Aérospatiale

Un cours intéressant avec un bel équilibre entre les exercices et la théorie. Mirella a une excellente maîtrise du sujet. Elle est dynamique et intéressante. Elle donne de bons exemples pertinents pour tous les concepts.

J.C., Planificatrice, Aérospatiale

La formation était excellente. De toutes les formations reçues, celle-ci était vraiment différente! Mirella est un exemple incroyable de ce qu’un coach devrait être! Dans l’ensemble, le rythme est bon, les exercices sont révélateurs et aident à comprendre la méthode.

V.C., PPCC & ICF Certified Life Coach & Yoga Mentor

Mirella is an amazing human being and I could not have dreamt of a better mentor coach. While mentoring me as an aspiring coach, she took into account that I was also going through a transition period in my life and that there were sometimes other things coming in between the coaching. Bringing me back […]

G.N., ICF Certified Coach

I met Mirella when coaching was just an abstract concept for me and she is the one that awoke the coaching passion in me. She has been a constant presence in my coaching journey that started almost 5 years ago, so when the time came, there was nobody else I would chose as a mentor. […]

E.B., Aerospace, PPCC & ICF Certified Coach

I worked with Mirella as my mentor coach and she provided me with a structured coaching program. Her feedback was always very detailed and specific, well balanced between the positive and competencies that required more work. She worked through the 11 competencies ensuring I was mastering each one and practicing until they were well integrated. […]

L.B., Management Practice, ICF Certified Coach

I have had the pleasure of working with Mirella for a number of years, so when an opportunity arose for me to select a mentor for my ICF ACC credentialing renewal, my first choice was Mirella. Her approach to coaching is both focused and intuitive, listening beyond the words and asking thought provoking questions. Her […]

K.M., Consulting, ICF Certified Coach

Mirella provided an exceptional mentor coaching experience. With her support and guidance I was able to see the specific areas where I could develop as a coach but also see what initiated the challenges I was experiencing in those areas. Mirella applied the 11 competencies within our coaching sessions, which allowed me to experience the […]

J.B., Personal Life Coach, PPCC – Concordia University

I had the great pleasure of working with Dr. De Civita as my mentor coach while I was completing the Professional and Personal Coach Certification program at Concordia University. The ICF’s 11 core competencies were at the heart of our many discussions, which in turn allowed me to not only better understand these competencies but […]

H.P. Certified Coach

Mirella never ceased to amaze me. I have witnessed her effective coaching before which gave me full confidence in choosing her as my mentor coach. Her ability to detect true meaning and emotions beyond surface, her articulate effective questioning skills and her strong intuition coupled with extensive experience are the key success factors to a […]

P.M., Financial services

Mirella mentored me during a period of 6 months while I was studying towards an ICF recognized coaching certification. I must admit it has been one of the most gratifying experiences of my career. During our sessions, Mirella demonstrated unique skills in how she listened carefully to my words and emotions and give me feedback […]

M.O., Supervisor, Aerospace Industry

Good tips and tools to progress in life. Mirella is a really good facilitator and passionate. I would recommend this course to all my colleagues.

D.S-L., Project Engineer, Aerospace Industry

The program was excellent! Smart, pertinent, and well-prepared material. Mirella clearly masters the subject matter. She adapts to the group, answers though questionnaire with satisfactory answers.

Excellent concepts. Well-described program. Good balance of theory and practice. Mirella has an amazing way with words. She makes it sound so easy! A pleasure listening and practicing with her for 2 day!

A.B., Compensation & Payroll Manager, Aerospace Industry

Content is excellent and easy to understand! Amazing program! Je me sens beaucoup mieux équippée pour coacher mon équipe. Great mix of learning and practice! Really enjoyed the team: coach/coachee/observer!

N.B., Spécialiste Ressources humaines, Aviation

Contenu très clair. Approche très efficace. Le ‘role play’ aide énormément à l’apprentissage. La formatrice était très intéressante, elle donnait des exemples concrets et sa façon d’expliquer la matière était claire et efficace. Je recommande le programme à tous. Concept très bénéfique et formatrice exceptionnelle!

E.B., HR Director, Aerospace Industry

Great balance between theory and practice. Working on real case scenarios was very helpful. The cards are also good tools to keep handy. I very much enjoyed this program.

C.M., Strategic Project Manager, Aerospace Industry

This course really provides the tools to unlock in the other person the capacity to navigate & develop our coaching skills. Start point; the coach’s pure intention. Mirella; thumbs up!!

K.M., HR Coordinator, Aerospace Industry

This program is wonderful in terms of learning coaching techniques but as well in learning about ourselves! Mirella was very patient and engaging. Everything was great, really! This is absolutely a training I would recommend to anyone!

S.M., VP Rewards Operations, Loyalty

Excellent program! Very insightful and thought provoking! I wish it had been offered to me years ago! Would have like more opportunities to see Mirella coach a coachee.

A.B., Ressources humaines, Aviation

Contenu bien présenté, clair et efficace. Facilitateur connaît son contenu et donne des exemples appropriés. Elle sait garder l’attention de son auditoire. Excellent cours!

A.M., VP Financial Services, Loyalty

The program was excellent. The live exercises are the most effective. Small groups allow for confidence building. I also appreciated the “confidential” nature of how conversations tool place over the 2 days.

J.B., Webmaster Human Resources department, Aerospace Industry

A perfect course! I started the course at a beginner level. After the course, I feel more confident in my coaching abilities. I learned great techniques and concepts. I think that all managers, or anyone in a project coordinator role, would benefit from these teachings. Life Changing (as OPRAH would say)!

S.C., VP Rewards, Loyalty

This was an excellent program. Very engaging. I liked the role playing and making it very real and appropriate. This is the 3rd time I have been engaged with Mirella, and have found her to be an amazing person to bring out the qualities (good ones) in people and make great progression moving people forward. […]

M.L., Infirmière, Aviation

Exemples très concrets et spécifiques. L’animatrice a su s’adapter à notre type de travail et nous a aussi aidé à nous connaître.

A.G., Infirmière, Aviation

In a short period of time, we got the tools and settings to coach with efficiency. Mirella knows the program very well, has experience, uses techniques and ways of tracking, and she knows how to keep attention and focus. Material clear, well organized, easy to understand. Thanks for the wonderful course!

Participant, Aerospace Industry

Thank you for the excellent insights! The exercises were revealing through the use of real life examples; not just role play.

Participant, Loyalty

Very good and balanced agenda; well-structured program. Easy to remember the best practices, good combination of content vs. exercises. Mirella was very knowledgeable, provided real life examples, and was great at role playing. Great experience! I feel I can take back what I’ve learned and start applying it as soon as I’m back at work. […]

A.D., HR Supervisor, Aerospace Industry

Great program! Mirella gave pertinent examples of how this can be applied to everyday situations. I would highly recommend this program to others. Helps build confidence when dealing with manager/employee situations.

S.C., HR Counselor, Aerospace Industry

It was an excellent program. I learned so much about myself and I see such a difference from day 1 to day 2. Mirella is one of the best facilitators I have ever had. She made the program fun, interactive, easy to understand and the opportunity to practice! It was a great experience!

Participant, Aerospace Industry

Excellent program. Mirella made it so easy to navigate through tough coaching situations. It really empowered me. The quick videos were excellent and very insightful.

Participant, Business Development, Loyalty

The program was excellent! A 3rd day should be considered. Mirella was professional, cordial and credible. She was excellent! Core principals were covered very well.

D. S.R., HR Coordinator, Aerospace Industry

This was an amazing course. I learned so much in 2 days that I will use in my everyday life! Mirella was amazing! She kept us engaged the whole time and allowed us to see we were capable of being coaches!

H.P., HR Consultant, Aerospace Industry

It’s an excellent tool. Mirella was simply wonderful. When we start this class, we think the tool we are using is already pretty good, but after a short period of 2 days, we realise that there was so much more…

D.P., Sourcing Director, Aerospace Industry

It truly opened my mind on how little I listened and let people make their own decisions. Exercises were great. It showed how much you could get you to listen and ask questions. Mirella was amazing. Throughout all of this, she coached me by giving me the necessary tools.

Participant, Aerospace Industry

Very insightful. Good rhythm to the class. Never a dull moment. Mirella was very dynamic. She kept us focused and always brought out the positive in everyone. The flow was well thought out. I especially appreciated the multiple exercises. Although difficult, they definitely increased my level of confidence.

S.L., VP Retail & Client Service, Loyalty

The program was excellent. Mirella is very trusting, personable and fun. Fantastic content – practical skills that will help me become a more effective leader.

N.B., Director of merchandising, Aerospace Industry

It is an amazing eye opener that will enable me and my team to grow as leaders. The program has added another level of awareness to my capabilities, and I look forward to implementing my learnings on a day to day basis. Mirella spoke in a way that makes you understand and gives you clarity […]

E.J-L., HR Acquisition Center, Aerospace Industry

I loved the training. It is well presented (Q-A cards) and there was a lot of coaching scenarios. I think it is « genius » to provide employees with materials to play with, it helps us think and focus. Mirella is amazing. She is positive and passionate.

M.S., VP New Product Development, Loyalty

The program has very valuable content and should really be delivered to additional levels of the organization. Excellent and clear delivery; Mirella models the ideal behaviours and clearly articulates the fundamental principles underlying the material. The content was very good. If we had additional time role playing difficult coaching conversations would be beneficial.

S.C., SVP, Finance, Apparel Industry

I found the program to be practical and useful for real life situations. I also found it to be an excellent concept for becoming a coach versus a director.

M.B., Superviseur Production, Aviation

Le programme en soit est très axé sur la pratique. L’animatrice connait bien la matière, est très interactive. Plus facile si nous sommes un petit groupe, possibilité de plus d’interactions.

J.K-H., Aerospace Industry, Poland

It was only a two-day training but developed my skills a lot more that I expected. Mirella had great contact with the group; she builds trust. She has also great experience and knowledge. Everything was just excellent! Thank you!

B.H., VP Strategy/Analytics, Loyalty

Very practical model to follow. Mirella was very engaging and did great illustrations or each point. Overall, I thought it was great. I think it’s good to challenge our thinking and be focused on developing our people, and what our responsibility is in this.

A.Y., SVP Sales, Apparel Industry

I really enjoyed the program; it was very insightful and the tools that were provided were clear to understand and follow. The videos in the presentation were very helpful to see how coaching takes place in the workplace. The exercises were fun and productive. Mirella was outstanding, very knowledgeable and creative. I was blown away […]

Participant, Pharmaceutical Industry

Very good program. Mirella is a fantastic facilitator; very astute and builds and fosters safe environment for sharing. I would have liked one on one tailored sessions as a follow-up; which would permit me to address my areas for improvement and continue to see implementation opportunities.

S.C., HR Manager, Aerospace Industry

For me, a it was a very enriching experience. Mirella was very knowledgeable, with strong learning approach. All managers would gain to go through the program. Practical tools.

G.R., Vice-President, Loyalty

The program was excellent. Mirella was energetic, honest and I completely enjoyed the 2 days. The most important part of the session from my perspective was that it facilitated the participant’s ability to gain insight into the situation they deal with on a daily basis. I think it will allow the managers to step back […]

Participant, HR Business Partner, Aerospace Industry, Poland

The program was great; not overloaded. Great pace and good balance between theory and exercises. Mirella was excellent! I am a little in love. If I was younger, I would say « I would like to be like Mirella when I grow up. » Absolutely professional!

Participant, Aviation

Bon programme. Très utile et concis. Mes attentes étaient moyennes car je pensais que cela serait trop théorique mais ce fut le contraire. Mirella est une très bonne animatrice; ferme et précise. J’ai aimé le fait d’être forcé de mettre en pratique les notions apprises.

S.T., Business Unit Manager, Aerospace Industry

Very practical program; easy to apply. Will change the way I lead, coach and manage. Mirella was able to keep all the group on the edge or their seats! Very good program and very good group. Everyone was on the same level so we could share good examples and understand the principles.

O.L., Manager Development Engineering, Aerospace Industry

Program was excellent! Very good balance between theory and practice. Role play really helped put in practice learning. Mirella provided excellent and constructive feedback during the role playing. She was very well prepared and knowledgeable.

C.H., Automation Engineer, Aerospace Industry

Program was excellent. Mirella was great! Good balance between practice and techniques. Very good experience, will definitely be using during my job. Great material; appreciate the provided guide. Recommend this course to all executives/managers.

M.P., Engineering Program Lead, Aerospace Industry

Good and simple ways and principles, lots of practice which is necessary to go back at work and comfortably start applying the “process”. Excellent course! Mirella masters her topics, knows good examples, engages participants, makes us comfortable and provides direct and useful feedback. Everything was perfect! Good pace, good balance, and enjoyable learning.

J.D., Divisional Manager, Aerospace Industry

This program is a great source of information, and a very powerful and positive tool. Mirella is a great facilitator; she is truly engaging! The tools provided during this training program will support and develop my coaching abilities. This makes for a happier and more satisfying work environment. Looking forward to implementing at all levels!

L.D. Module Manager in Productivity, Aerospace Industry

Program was excellent. Mirella was great! I found that the program had a very efficient mix of theory, principles, tools, examples and practice. Mirella was very adaptive as she was able to bring every situation back to the model taught, even when the situations appeared very difficult or exceptional.

M.B., Development Engineering Manager, Aerospace Industry

Program was great; very good opportunity to share each other’s experience. Mirella gave good examples, and had lots of energy! The quantity of material is well aligned with the course duration, and we had enough time to practice and share.

Participant, Aerospace Industry

I’ve learned a lot! It will help me in my job for sure. There are traps that I will now avoid. Mirella was excellent! Lots of experience and it shows throughout the examples she gave. She knows her subject very well, and is very dynamic. Content is good; however, suggest you ask participants to come […]

M.S., Supply Chain Manager, Aerospace Industry

Excellent training course that provides you the proper coaching tools and combines it with reality. Mirella was excellent! Also great content flow. I would have liked spending more time on the feedback model.

Participant, Aviation

J’ai adoré la balance entre la théorie et la pratique. Mirella était une excellente animatrice; très claire, dynamique, connaissante, et nous mettait à l’aise rapidement. Hope I’ll be able to be good at this at some point.

Participant, Aerospace Industry

I have been confusing mentoring and coaching all my life; just for that, it was worth it! Mirella had a great sense of humor, and adapted her material to our group. Very engaging! I had not heard feedback from anyone who had taken the course before and, therefore, did not have set expectations. It was […]

L.N., Vice President, USA

This was an incredible and invaluable experience. I feel as though I am leaving with the tools and guidance to be a more effective leader, and look forward to some coaching conversations. Kim was excellent! She has a special gift for delivering an idea or challenge that is not only intuitive but clear and concise. […]

T.J. Operations Director, USA

Outstanding program! I should have taken a class like this years ago! I will use the skills for years… Greatly appreciated!

C.R., HR Coordinator, Aerospace Industry

Program is full of valuable info you can apply to your work and personal life. Mirella was warm, funny, and engaging. The content is excellent and the exercises help you apply the theory to real-life experiences.

K.B., Program Manager, Aerospace

Excellent course to get one’s point across in a changing organisation. Excellent examples and role playing that allows team to practice the lessons.

F.G., Supervisor, Aerospace

Program will be so useful in all aspects of my life, including work! Mirella was incredible! The clarity of her explanations and respect for people was incredible! I believe the course is well set; material was clear and not overloaded.

J.C., Customer Support Manager, Aerospace

A complete eye opener for me; we do not realize the power of it. I listen to the essence of coaching as power to grow in the organization. Mirella was very knowledgeable, professional, communicative, and able to translate improvement to different corporate cultures.

Participant, Aerospace

Very good tool that I will be able to use both at work and at home. Mirella is the best facilitator I ever had in any course I took. Very good course I will recommend to my colleagues. I think I am a better person after having participating in that course.

F.C., Manager, Aerospace

Excellent program that opens the eyes on a complete different way to help people. Mirella keeps the course interesting and alive! Practice, practice, practice! This course is an absolute! Fast-paced, fully loaded, and well-balanced course. There is no way I can avoid using this, it is so obvious and natural!

L.W., Aerospace Industry, China

This is a very good training. After this course, I will learn to practice, not only at work, but also in life: It is a very useful and powerful tool.

Participant, Finance, Aerospace Industry, China

Very inspiring and informative program. Mirella was excellent; a real expert! She knows what she is teaching, and keeps to participants’ attention all the time. She delivers her message in a very intensive way; and provides very useful cases and information.

D.M., Manager Chemical Technology, Aerospace

Matériel concis et clair; les petits cartons sont d’excellents outils de « refresh memory » afin d’utiliser la méthode au jour le jour. Mirella a une approche très humaine, nous fais sentir rapidement à l’aise; ce qui inspire à partager des expériences personnelles. Bon équilibre entre la théorie et les expériences pratiques.

M.Z., Senior HR Manage, Aerospace Industry, China

Great program! Mirella was very encouraging and illuminating; created a very favorable learning atmosphere. The video to illustrate the methodology was great, and the role-play was good for practice.

C.B., Manager, Aerospace

Great tools! I enjoyed all the exercises we did. Mirella had great experience; and is a great communicator. I like the fact that there was not a lot of material to cover, and that we practiced several time the method.

Participant, IT Manager, Aerospace

The content is powerful and leaves you with a workable model that you can use starting immediately. Mirella had an excellent grasp of the content and had a very good connection with all participants. The material is very good.

Participant, Manager IT, Aerospace

Bon cours; très utile. Me servira certainement dans mon travail. Mirella est une bonne animatrice. Bonne présentation, message clair et bon rythme.

Participant, Aerospace

Program was excellent! Mirella is an excellent instructor. She engaged the team, was clear in her teaching style, positive, and provided many insights. Many thanks!

G.X., Communications Director, Aerospace Industry, China

Program was excellent! Great methodology to help people unleash their potential and bring out the best of them. This is the tool that one can learn and use. Mirella is the best facilitator; giving clear points, engaging us to think, enabling us to use the tool through practice and encourage us to take action.

Z.K., Procurement Manager, Aerospace Industry, China

I liked the program. It explores an area I hadn’t realized before: problem solving style makes me work alone and not inspire my team members to grow up and achieve team success. I especially liked the exercises throughout the entire session.

R.C., IT Infrastructure Director, Aerospace

Excellent course which provides a structured approach to provide coaching and help make a clear difference between coaching and managing roles. Mirella is a great facilitator. She knows how to create an atmosphere where people are comfortable to contribute. The material and exercises are excellent and greatly help to initiate the participants to the concepts. […]

B.H., IT Supervisor, Aerospace

Le programme est excellent. Mirella est une excellente animatrice! La session sur le coaching m’a permis d’augmenter mes connaissances mais surtout d’apprendre à les appliquer dans une atmosphère agréable et avec des ateliers très constructifs. .

A.C., IT International Trade Compliance Manager, Aerospace

The program is well-structured and adaptable. Mirella quickly adapted to the group’s dynamic and was able to put everyone at ease. The material and framework were adequate, and Mirella was amongst one of the best I encountered. It will help me in my interactions with my team, colleagues, and supervisors.

J.S., Group Leader, Aerospace Industry, China

Mirella is an excellent facilitator! The program was great! The scenarios were very helpful to understand the course; especially to clarify managing, mentoring, coaching, and the methodology. I really liked and enjoyed the exercises Mirella demonstrated.

T.B., Manager, Aerospace Industry, China

The program offered clear training content, with key element cards. Mirella was very professional; very good communication with all the participants.

S.N., Senior IT Manager, Aerospace

The program was excellent! Eh coaching model will be a great tool to use with my team. Mirella made the course interesting and relevant. She easily managed an “enthusiastic” group of participants. Good balance of theory and practice. Putting the learning to immediate use helped re-inforce the material. I look forward to applying the coaching, […]

M.P., Co-Lead CRM, Aerospace Industry

Great program that gave me some awareness on a lot of areas such as listening, and asking questions. Mirella gave great examples, opened my eyes on a lot of different ways to face all situations. The content, the exercises and the feedback provided by the participants were very helpful. Allowed me to see multiple ways […]

C.P., IT Manager, Aerospace Industry

The program was great! There is a good balance between practice, and theory. Very good interaction between Mirella and all the participants.

K.L., Senior Manager – Strategy & Development, Aerospace Industry, China

Good program to help us shift from just managing people to developing the team’s capabilities. The exercises that Mirella did with us were a very good way to help us learn to use the skills. She is also very experienced in this area and was able to well answer our questions. The program overall is […]

A.R., Repair OPS Manager, Aerospace Industry, China

Program was excellent! It is designed for results, easy to understand, real world applicability. Mirella was very knowledgeable, friendly and fun. Offers real world workable solutions for day to day challenges to make your job easier.

F.M., Operations Program Engineer, Aerospace Industry

Great course! It enabled me to realize I have great potential as a coach and learned what coaching really is all about. Mirella was fantastic! Very knowledgeable, and provided an engaging course that was fun and informative.

C.L., Supervisor, Aerospace Industry

It was an excellent course. I have been a manager for only one year and I learned so much on me, my boss, and my employees during those 2 days. I wish we could keep practicing, but I know I just have to get out there and do it!

G.S., Logistics Manager, Aerospace Industry

The course was excellent. This material is a must for all managers. Mirella was excellent; she had a very positive energy and encouraged people to participate. I loved this course. I think I was doing many of these steps but could not qualify them and organize them in logical steps. This course did exactly that […]

J.C., Manufacturing Eng. Manager, Aerospace Industry

This program is excellent and well adapted to our day to day challenges to help us be a better manager. Mirella knew how to respond to all of our questions and was able to make everybody understand the technics of being a good coach.

Participant, Aerospace Industry

Excellente formation! Je suggère que ce cours soit donné aux nouveaux gestionnaires et aux employés en voie de devenir gestionnaire!

D.D., Manager, Aerospace Industry

Excellent program! Mirella has great knowledge; given appropriate feedback. Very entertaining program. Very pleasant to participate, with current scenarios within organisation. Overall, great balance of teamwork.

G.L., Strategic Cost Project Lead, Aerospace Industry

Very good rhythm; good sequence of theory vs demonstration. Mirella is an excellent facilitator; very well in control. She knows what she is talking about and has the experience to back it up. Thank you!

F.R., Manager, Aerospace Industry

Very happy about what I’ve learned and the path that was taken to get there; has incited curiosity on many new topics. Mirella is very competent and provided a good balance of real-life examples/situations and theory.

P.B., Engineering Manager, Aerospace Industry

One of the best courses I have had in my career! I loved the learning by practice. Mirella is an excellent facilitator. She was very clear, and explicative. She provided great examples that we can relate to. Very comprehensive training; well supported by examples and practice sessions. The flow was very good and I didn’t […]

K.L., ECN Manager, Aerospace Industry

Very good content; I was surprised by how much information I learned and how I will be capable of applying it on my day to day work, and personal. Excellent course!

M.M., Communications Team Leader, Aerospace Industry

Excellent structure! Good mix of theory and practice. Mirella is an excellent facilitator with useful knowledge and experience. She got everyone involved and engaged. The content was clear and concise. The flow was fluid and the course was overall very interactive and engaging. Mirella was passionate and really got the essence and purpose of the […]

I.B., Engineering Manager, Aerospace Industry

The program is excellent! It stimulates the mind to think differently, and creates new synaptic connections. Many « AHA » moments! Mirella was great, positive and well versed in the topic. It certainly changed my mindset on how to move forward.

Participant, Aerospace Industry

Very good program. Many exercises that gave the chance to practice the theory. Mirella is a very good facilitator; provided good feed. The course flow and speed was perfect. The program was well-balanced, beteen practice and theory. I will use it at home and at work.

M.B., Leader, Aerospace Industry

Très bon concept pour nous permettre d’améliorer nos habiletés de mentorat/coaching. Mirella maîtrise très bien la matière et est très ouverte à nos questions. Les exercices de pratique pour les scénarios ont été très bénéfiques! Merci!

E.M., Corporate EHS Manager, Aerospace Industry

Very logical program, and easy to understand. Powerful tools easy to apply on a day-to-day basis. Meets all basic understanding needs to immediately have a leadership impact. Mirella is a very good, grounded, and practical teacher. At the service of the participants! Everything was wonderful!

D.L., Conseillère ESS, Aerospace Industry

Le contenu du cours est vraiment applicable au quotidien dans mon travail… Il a une belle valeur ajoutée! Mirella maîtrise parfaitement bien la matière. Elle est dynamique, intéressante, sait stimuler et conserver notre attention tout au long de la journée.

C.B., Spécialiste environnement, Aerospace Industry

Excellent programme! Très intéressant et nous amène à penser et réfléchir. S’applique à tous les types de personnes, professionnels ou le travail. Mirella était très dynamique, motivante et domine très bien le sujet. Une des meilleures facilitatrices que je n’ai jamais vue! Tout était parfait; bien équilibré – tant la pratique, la théorie que les […]

M.B., Engineer, Aerospace Industry

Ce cours va être très utile pour mon travail! Ça va surement augmenter mon efficacité! Mirella était très motivée et professionnelle; elle a donné beaucoup d’exemples! Ce cours devrait être offert à tous les niveaux de gestionnaires.

Participant, Aerospace Industry

Très bon programme réparti sur 2 jours. Bon équilibre théorie-pratique et usage d’outils d’apprentissage variés. Mirella était excellent! Elle connaît très bien son sujet et est capable de mettre les participants à l’aise!

A.P., Conseillère, RH, Aerospace Industry

Le programme est excellent! Méthode de coaching claire qui mérite d’être appliquée dans les différentes sphères de la vie. Les concepts ont été expliqués de façon claire et les explications ont été adaptées en fonction de l’audience. Très bonne expérience dans l’ensemble. Bonne dynamique de groupe. Les exercices ont facilité les échanges et ont permis […]

S.D., Project Manager, Aerospace Industry

Very interesting course outline. Mirella was engaging and organized. She made the class interesting and esy to follow. The content was interesting and the exercises were able to engage all the participants.

Participant, Support/Conseils ESS, Aerospace Industry

Le cours était très clair avec divers outils pour comprendre. Mirella connaît très bien sa matière. Elle était claire, ouverte et souriante. Le cours m’a permis de sortir de ma zone de confort. Débutant ma carrière, je considère le cours comme très intéressant!

Participant, Aerospace Industry

The course itself wa a « AH » moment! Can’t think of anyone who could teach it better! Miella was great! Everything was perfect!

H.A., Customer Service Manager, Aerospace Industry

Great program! Mirella was very professional, approachable and encouraged a great learning experience. The mix of theory, video and practice was great! The interaction with the classmates encouraged great practice opportunities. The examples brought by the participants made for a great learning experience.

L.L., Analyste financière senior, Aerospace Industry

La session était très intéressante. Plusieurs outils à notre disposition et les participants étaient dynamiques et intéressants! Mirella a une très grande maîtrise des notions. Les exemples et exercices pratiques ont été très utiles pour nous faire comprendre la méthode. Cette formation était un succès!

Y.C., Coordonnateur, Aerospace Industry

Ce cours me permettra de mieux responsabiliser les gens. Les différents aspects du cours pourront être appliqués autant au travail que dans ma vie personnelle et familiale. Mirella avait une très belle façon de communiquer, a présenté des exemples pertinents et écoute bien les participants.

A.D., EHS Leader, Aerospace Industry

Le programme était excellent! Tout est parfait! Beaucoup d’exercices pratiques qui forcent l’implication et favorisent l’apprentissage. Je recommande ce cours à tout gestionnaire!

J.C., Program Manager, Aerospace Industry

High level quality course! Great interactions between all of the participants in the class, and Mirella. Good exercises, very nice tips and great content. Excellent connection between theory and practice. Very dynamic experience!

A.P., Quality Leader Program, Aerospace Industry

Programme très intéressant. Le déroulement était parfait. Pas une seconde j’ai vu le temps passé. Avoir des vidéos, c’est intéressant et stimule l’attention. Je vais recommander ce cours à tous mes collègues, et amis.

W.P., Product Manager, Aerospace Industry

The materials and exercises vs theory time was perfect. We had a great group and everyone was enthusiastic and had much too add; discussions were appreciated. Mirella is obviously well versed in the subject and was great at explaining and put real-life examples in front of us. Her attitude, smile and behavior were most welcomed […]

F.V., Group Leader, Aerospace Industry

Programme très interactif. Très bon programme pour un leader de groupe et gestionnaire. Mirella a une très bonne connaissance du sujet et est très dynamique. Cours très bien structuré qui est bien adapté au groupe.

Participant, Pharmaceutical Industry

Very logical course! This course will make my life easier as a manager. It will help my team feel ownership over their territories and the decisions that they make.

A.W., Gérant des ventes, Pharmaceutique

Wow!! Le meilleur atelier de formation auquel j’ai participé depuis que je suis gérant des ventes. Merci pour le partage du savoir des deux jours. Je vais assurément grandir à titre de gérant au courant des prochaines semaines et prochains mois. Le rythme et le contenu de cette passionnante formation me permettront d’avoir un impact […]

J.B., Ingénieur – Qualité Sm, Aerospace Industry

Mirella maitrise très bien le contenu; propose des exemples de plusieurs manières différentes- autant ce qui doit être fait que ce qui doit être évité. Beaucoup de simulation facilite l’assimilation de la matière. Le contenu et les outils seront très utiles dans beaucoup de situations de la vie courante autant au travail comme dans la […]

C.T., Ingénieure, Aerospace Industry

Excellent court! Très bien rodé! Bon mélange de théorie, exercices, exemples, vidéos, etc. À moi maintenent d’en faire bon usage!

S.M., Directeur – fabrication et services, Aerospace Industry

Bon contenu, exemples claires et beaucoup de mise en situations afin de mettre en pratique les concepts. Mirella est extrêmement compétente, favorise la discussion, disponible et ajoute du contenu et partage ses expériences. Le rythme était bon, le contenu aussi. Beaucoup de place pour la pratique; ce qui est essentiel dans ce contexte.

P.S., Chargé de projet – automatisation, Aerospace Industry

Très bon programme! Mirella a donné des exemples concrets et a pris le temps d’expliquer les réactions humaines. Ce cours m’a permis de prendre le temps de réfléchir sur ma manière de communiquer lors de discussions stratégiques.

M.S., Program Manager, Aerospace Industry

Excellent program. Many “tools” that were comprehensive and I felt very comfortable in putting these in practice. Mirella is an excellent facilitator. She really knows how to bring the subject to reality.

J.G., Manager, Aerospace Industry

Excellent course! Mirella has outstanding knowledge, and great abilities in clarifying as well as keeping the participants focused on objective.

C.Y., QE Engineer, Aerospace Industry

This program is a definite paradigm shift and highly recommended! Perhaps should be mandatory for every manager! The expertise in the field of Dr. De Civita is uncontestable – very credible and a great learning experience for me. This was by far one of the best “set of skills” course I have taken. I will […]

Participant, Strategist, Aerospace Industry

Pertinent course, usable content that is simple and clearly shared. Mirella maintained the pace, engaged her audience by using a mix of examples and names of participants to grab attention, and promote realism, and practical exercises.

A.O., Manager, ITC Program Office, Aerospace Industry

I was very skeptical coming in; even tried to cancel! But very happy I came!! Gave me very good tools to use in a practical way. Mirella was very clear, approachable and very engaged. I think this should be mandory for all managers.

P.M., Development Program Lead, Aerospace Industry

Excellent course, great and valuable coaching approach that I believe I can use every day. Great discussions in the group. Mirella is very talented, enthusiastic and inspiring. She brings a valuable perspective to coaching. She guides and helps understanding concepts as well as displaying great practice.

Participant, Aerospace Industry

Contenu très utile et transférable au quotidien. Cela va beaucoup m’aider dans le travail et la vie de tous les jours. Mirella est une excellente animatrice.

J.T., Engineering Manager, Aerospace Industry

I think that this is a very practical course that will bring results quickly. Mirella had a good and open approach. She simulated examples that were very eye opening. I really enjoyed the class. I was actually surprised that there is a technique to influence people in the desired direction smoothly and effectively. I can […]

N.K., General Manager, Aerospace Industry

Very good skills to learn; very useful to me today, and in future roles. Mirella has an excellent grasp of this method and was very capable of pointing out how to adapt where the pitfalls are. The pace was very good, and the size of the group enabled good discussions and allowed for practical application […]

G.D., Senior Account Specialist, Aerospace Industry

Great benefit for employees and managers! This course should be mandatory for all managers at a minimum. Mirella had an excellent interaction with the classroom. She kept us all engaged and motivated. Very practical training which I can apply at work and at home.

P.S., Human Resources Manager, Manufacturing

The overall course was excellent! Mirella was an engaging facilitator; who was able to modify the flow of the class based on the needs and the desire s of the participants. She also ensured that no one was able to hide from participating in the class.

D.G., Director, Financial Reporting, Manufacturing

Particularly enjoyed the manner in which the course was conducted; that being an immersive and interactive experience. Content is relevant and can easily be applied to practical day-to-day interactions over time (love the formality of the model). Mirella’s teaching style is dynamic and humble. She is clear, and energized to see her participants learn and […]

L.B., HR, Manufacturing

Excellent initiative for our company to start this program! Mirella is really competent; we just saw the tip of the iceberg, in terms of competencies. Good 101 coaching program. Good to do this training in house!

S.S., Vice president, Sustainability & Innovation, Manufacturing

Impressed by how quickly the group embraces this and how trust was established. Practical tools supplied; very helpful. I admire Mirella’s ability to “go with the flow” and flex information with the group’s dynamics and news. Very practical! Learned how to utilize effectively in 2 days! One of the best training sessions of my 30 […]

M.I., Operations, Manufacturing

Unlike any course or session I have been involved with before! Immaculate applicability and will change me from course completion forever in how I manage/coach myself, my team, my family. Mirella is kind, gentle, direct, helpful, and she knew when to lead the group and when to follow with precision!

P.P., VP of Finance, Apparel Industry

I found the course very informative. I was amazed in how small changes in your approach can have a big impact. Mirella is very clear and concise. She knows the material very well and was able to always adapt to the group. Overall, I think it was a great program.

L.B.

Mirella, thank you for listening to me when we met. You didn’t judge me; you just listened and was on high alert to help me immediately. You are the one who guided me to the right person who you felt would be able to help me. I have grown and I will continue to grow. […]

B.M., Past Vice-President Consulting Financial Institution

I have had the opportunity to work with Mirella on a coaching assignment; initially, I had placed faith in her ability to help me but sincerely at the beginning of the assignment, I couldn’t see how she could help me through. She did. More than I would have hoped for. The self-awareness I have gained […]

L.D., Senior Vice President, Human Resources Limited Brands Canada

My professional experiences with Mirella De Civita have been nothing less than outstanding. She provides such valuable insights and places a strong emphasis on building partnerships that last a lifetime. Her extensive academic background, coupled with her strong professional experiences, have proven very valuable in my interventions with Mirella. She is such a pleasure to […]

David Guérette, Groupe Perceptia Inc.

J’ai eu le privilège de transiger avec Madame De Civita sur différents types de mandats et chaque occasion m’a permis d’apprécier ses compétences professionnelles et personnelles. Mirella possède un réel talent à intéragir avec les gens, ce qui rend les échanges à la fois faciles et productifs. Sa capacité à cerner les besoins de ses […]

Sandra Coffey, Founder of StratPerspective, Business Strategy Consultants

In the course of fulfilling a mandate for Mirella, we had a chance to work closely together. Mirella is extremely astute in sizing up people, allowing her to understand the essence of the issue quickly and guiding her clients towards the best course of action. I say ‘guide’ her clients because she leads you towards […]

Kaberi Dasgupta, MD, MSc, FRCP(C) Associate Professor of Medicine, McGill University

Dr. Mirella De Civita’s deep knowledge of knowledge translation and qualitative research methods were critical in the publication of our work: The first was an application of diffusion of innovations theory to diabetes translation research, highlighting the key elements to achieve sustainable implementation of evidence- based diabetes management programs (DeCivita and Dasgupta, Journal of Public […]

Lucie Bourgeois, President of Umalia (Former Group Director, Human Resources, IMS Health)

A while ago, I worked with Mirella as part of a top-tier leadership development initiative. As the HR executive for the project internally, I found Mirella to be the consummate professional – client-focused, business oriented and quickly grasping and understanding the individuals in the executive team as well as the team dynamic. Feedback from the […]

J.M., First Vice-President Investment Financial Institution

Mirella has a smooth and effective way to help an Alpha personality put his ego into his pocket and see the benefit of modifying one’s own behavior. She can help even the most intense individuals develop improved interpersonal skills! The objectives of the coaching sessions were clearly stated and the pathway well defined. The learnings […]

H.K., Vice-President Investment Financial Institution

Mirella was insightful and professional. Although at first I was somewhat skeptical about what I would get out of a coaching experience, working with Mirella turned out to be an invaluable experience.

M.F., Former General Manager, Digital Experience Loyalty Company

Working with Mirella proved to be an invaluable, transformational experience. Her ability to fully understand people’s motivations and behaviours, and how they interact within complex inner-company dynamics, made every conversation with her enlightening. She guides significant self-reflection and provides useful tools while ensuring that the coaching experience translates into tangible results. Mirella’s friendly approach and […]

Anne E. Primeau, Director of Human Resources (retired)

In my former role as Director of Human Resources, I valued Mirella’s contributions as a business psychologist and executive coach in developing our key talent. I received very positive feedback from the individual executives she worked with and also from their individual managers following their 3-way coaching sessions. Mirella exemplified the role of an executive […]

M.N. Ancien Directeur Général, Non-profit organization

Mon expérience de Coaching avec Mirella fût des plus enrichissantes. C’était ma première expérience de travail avec un Conseil D’administration et les échanges avec Mirella m’ont permis de transformer de 100% mes relations avec mon CA. De plus, elle m’a aussi permis de renforcer mon leadership et d’améliorer la rapidité de mes décisions dans la […]

M.L., Directeur principal, Ressources humaines, Aviation & Aérospatial

Dès ma première rencontre avec Mirella, j’ai su qu’elle pourrait m’aider dans ma démarche de coaching. Elle a le don de rendre les gens à l’aise et parvient de façon subtile à déceler leurs lacunes et les aider à les corriger. Son expérience et sa grande connaissance du marché du travail lui permettent de s’adapter […]

Sasha Bernatsky, MD PhD Associate Professor, Division of Clinical Epidemiology

Mirella was a collaborator on several projects, including work funded by the Canadian Institutes of Health Research (CIHR) and the Canadian Initiative for Improved Outcomes in Rheumatoid Arthritis. She helped formulate the methods for surveys and focus group discussions, as well as expertly moderating both focus groups and a very important ‘Café Scientifique’ funded by […]

Alistair Price, Former Director of Human Resources Innotech-Execaire Aviation Group

Mirella is a consummate professional. She provided accurate, insightful and meaningful reports and debriefs to me about our senior management team. Perhaps the greatest testament to her abilities is when I was searching to find coaching for Execaire, the senior management team strongly recommended that we hire Mirella.

Executive, AIMIA Inc.

Mirella is able to sift through a rich amount of psychometric data and interview material to quickly provide insights that allow new employees become effective (and happy) in their new work environments. She performs this feat with a light touch and in a caring way. A rare gem of a person. Thank you Mirella.

Marie-José Beaudin, Directrice Exécutive, Faculté Desautels, Université McGill

Mirella a travaillé avec nous pour l’élaboration et l’implantation stratégique d’un module de préparation et d’orientation de carrières pour notre population étudiante au MBA. Comprendre nos besoins spécifiques, saisir les enjeux, élaborer un module innovateur, présenter étaient des défis de taille que Mirella a su composer avec succès. Une approche très professionnelle et humaine, une […]

E.S.

J’avais le choix dans le cadre de ma transition de carrière de travailler avec qui je voulais. Je connaissais Mirella puisque j’étais déjà une cliente corporative. L’approche unique de Mirella en matière de transition de carrière, sa profondeur comme coach et la qualité de ses interventions m’ont permis d’abord de faire le tri de mes […]

A past and future client

I retained Mirella on a number of mandates and I offer an unconditional positive testimony. Mirella has the usual essential prerequisites of a professional expert at her level: impeccable education, schooling and a capacity to work in English and French. Time and time again, Mirella demonstrated deep humanity and profound values of which integrity and […]

Executive and General Manager, Aerospace and Transport Industry

Mirella is a gift to people who are willing to be coached. She is sharp, rigorous and disciplined and extremely generous of her insights, experiences and advises. She brings Courage back in the game. Under her guidance, I was brought into a transformation journey that impacted my professional and personal life permanently and positively. The […]

A business professional

Mirella’s approach is clear and straightforward. She is very thorough and very respectful at the same time. She is able to see the best in every person. My coaching with Mirella has been an extremely positive experience.

L.B., President, Consulting firm

Having known Mirella for 6 years, having seen her coach Executives and having been coached professionally by her, I knew what to expect when I embarked on the “Purposeful Career Coaching” journey: an intuitive yet professionally trained coach with a Psychology background, able to understand people like no others, relentless in ensuring value and result […]

Client, Apparel industry

It was an absolute delight to work with Katia! Katia was not only an excellent and professional facilitator, but a great listener and mediator. In retrospect, the training was enlightening in so many ways. I am grateful to have had a chance to participate in such program. I am now equipped with so many smart […]

C-Level Executive, Global Firm

Although I have always been a big supporter of coaching programs, I was dubious of the effectiveness of coaching programs that were led by others who did not have deep expertise in the industry, leadership, etc. I was so happy that I took a chance to try Papillon MDC Inc. – besides driving my performance […]

S.L. C-Level Executive

I met Mirella De Civita as part of an interview process with an international loyalty company. From the moment I received her introductory email outlining the prework that would fuel her assessment, I knew that I was working with a true expert. I was immediately energized to work with her. Her process is unequalled in […]

Frederick Sammet, formerly SVP, CIO at Aimia; currently CIO, One10

It was my honor to meet Mirella when I underwent an individual psychometric assessment followed by a debrief with our CEO as a part of a standard induction process for incoming senior executives. The process was illuminating and highly productive in improving me as a leader and in fine tuning our executive team’s interaction. For […]

K.H. VP, International Sourcing

Through Mirella’s guidance, I was able to step back from the everyday fast pace schedule and reflect on my decisions, my way to deal with people and grow to be a more effective communicator and leader. I always look forward to our sessions (which I have missed since the ending of my coaching with her). […]

Michael Eliesen President & CEO NTD Apparel Inc.

I had the pleasure to work with Mirella on a Leadership Initiative that our company launched over two years ago. It is rare to find an individual that can “deliver the goods” in precisely the way that she outlined from the very beginning of the process. She was able to keep our team focused on […]

Jon Reider, Senior Executive, Consultant

I was very fortunate to meet Mirella through an interview process almost 10 years ago and was immediately taken by her sense of goodness, her impeccable professionalism, and her amazing insight. What sets her apart from the pack is her continued interest in your wellbeing and her genuine concern for your ongoing success. She has […]

Patricia Dobkin, Ph.D

Integrity could be Dr. De Civita’s middle name, while Creative and Productive could be her first and last names, respectively. You will get more than you expect from her…

JPL, Executive, Consulting

Working with Mirella was a life changing experience. I would recommend her to any executive who feel stuck and not afraid to challenge some of his/her deeply rooted beliefs.

Senior VP Customer Service – technology firm

I have had the great pleasure of working with Mirella who has been my coach for the last 2 years. In my long career, I was exposed to various firms/coaches; none of them of the caliber of Mirella and her team. The approach is professional, direct, with a clear framework. Mirella really coaches… not just […]

Exécutif

Lorsque j’ai été nommé à un poste exécutif siégeant au comité de direction, j’ai eu la chance d’avoir Mirella pour aider à faire la transition vers ce poste. Son accompagnement m’a permis de faire cette transition avec un très grand succès. Sa grande écoute, son approche et son expertise ont fait toute la différence dans […]

Y.K.

“Because of my clinical background, it was imperative for me to find a mentor that was able to help me develop a coaching style that blended my previous work experience with my newer role as an executive coach. I am grateful for Mirella’s support and guidance in helping me identify and develop this “voice” as […]

D.E., VP of Sales, Apparel Industry

Good program! Mirella is as good as it gets; patient and a great teacher. You feel she can connect with you both one-on-one and as a group. Overall, it was refreshing to have a group of people from other industries to “sharpen our minds” and learn to be real coaches and leaders together.

Michael Zea, VP Strategy, United Rentals (Former President & CEO Aimia US Region)

Mirella and Papillon MDC Inc. were instrumental in helping my executive team to bring our strategy to life, by aligning us on a charter of behavior and better understanding and working across each other’s communications styles. Her in-depth analysis of each executive’s profile combined with a robust leadership development toolkit, and constructive facilitation, allowed us […]

Lucie Martin, Corporate Director, Talent Management, Kruger Products L.P.

Papillon MDC is unmatched when it comes to developing best-in-class programs. Mirella and her team’s professionalism, combined with their wealth of experience, knowledge, insight and attention to detail have led to the development of a high quality mentoring program in our organization. In addition to developing programs that fit our culture, the professional coaching services […]

Debbie Magwood, M.Ed., OPQ Founder, Executive Director, West Island Cancer Wellness Centre

The West Island Cancer Wellness Centre was very fortunate to have won a contest for nonprofit organizations and was ‘gifted’ with Mirella De Civita’s expertise. Our organization through ‘The Alignment Project’ not only gained a tremendous amount of knowledge, but her guidance and support has strengthened our charity. It is clear that PapillonMDC’s expertise has […]

Président: Fabrication – Distribution

Travailler avec Mirella, c’est accepter de bûcher. C’est accepter de se faire challenger. C’est accepter que tes questions, c’est seulement toi qui peut les solutionner. C’est accepter que tout ne se fait pas dans l’instantanéité. C’est accepter que tu peux parfois te tromper. C’est accepter que tu peux et que tu dois progresser. C’est accepter […]