True Success is the Realization of Potential

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Leadership Programs

Tap into your potential: Our Services

Papillon MDC is committed to infusing your leadership journey with innovative services and products aimed at transforming your narrative story so that it aligns with the leader you want to be. Begin your leadership journey today. 

Live Learning: Mini Courses and Workshops

Live Learning brings you full day leadership workshops as well as live virtual mini-courses facilitated by our leadership experts.


Leadership insights and more

No two leadership journeys are alike. Our leadership experts and Guest Client Bloggers share their stories about mentorship, executive coaching, leadership development and growth, career advancement and finding purpose.

Meet The Team

Mirella De Civita

Founder of Papillon MDC Inc.

Dr. Mirella De Civita is a Quebec Licensed Psychologist and a Professional Certified Coach (PCC) who partners with C-level leaders in global and multinational organizations...

Jenny Gendron

Executive Assistant to the President and Administrative Partner

Jenny Gendron is an invaluable member of the Papillon MDC Inc. team. She brings a wealth of experience to her role as Executive Assistant to...

Stefano Di Lollo

Vice President of Leadership Development and Innovation

Stefano has extensive experience as a consultant partnering with purpose- driven leaders and organizations to help create impactful and innovative teams. Stefano acquired in-depth leadership...

Nader Daou

Vice-president e-Learning Programs and Design

Nader is an e-learning and facilitation consultant, strategist and change management expert, researcher, and career coach. His expertise in e-learning and educational technology provides him...

Miranda Piccolino

Vice President, Communications & PR

Miranda Piccolino is a Marketing Communications professional with over 10 years of experience. She has worked with large corporations, private companies and entrepreneurs, guiding them...

Michael Cullen

Facilitator in Leadership Development and Associate Executive Coach

Michael Cullen is a Professional Certified Coach (PCC) and highly experienced facilitator specializing in leadership, executive, and career coaching & development. With an absolute passion...

Valerie Legge

Associate Executive Coach and Facilitator in Leadership Development

Valerie's passion for ongoing learning has led her from a successful career as a professional musician to training in Coaching, Positive Psychology, Mindfulness and Mind/Body...

Maryse Matta

Associate Executive Coach and Facilitator in Leadership Development

Background Maryse Matta is an Associate Certified Coach (ACC) and a Certified Professional Co-Active Coach (CPCC) with a distinctive professional trajectory that has taken her...

Nathalie Doré

Associate Executive Coach

Nathalie Doré is a certified Executive Coach, accredited by the International Coach Federation, with extensive experience in learning development, facilitation, and leadership development. She is...

Geneviève Germain

Associate Consultant, E-Learning & Program Administration

Geneviève Germain has held several roles from Office Manager to Executive Assistant to the President and Executive Members. She has spent a considerable amount of...

Mirella De Civita

Position: Founder of Papillon MDC Inc.


Mirella De Civita holds a Ph.D. in Psychology and a Postdoctoral Fellowship in Behavioral Medicine. After spending years in academia, she left a burgeoning career and entered the business world in 2006. There she discovered the world of coaching, and in 2010 founded Papillon MDC Inc. She is a Professional Certified Coach (PCC) who partners with C-level leaders in global and multinational organizations in facilitating their personal transformation and supporting them in bringing about profound cultural changes. She uses her solid clinical and research background in the area of psychopathology, resilience, developmental potential, and treatment adherence in guiding her work and thinking in the area of leadership development. Based in Montreal, Quebec, she has gained experience in a variety of industries, including professional and financial services, aerospace, health, science, education, hi-technology, consumer goods, advertising, loyalty, property management/development, retail and consumer, manufacturing, engineering and construction, gaming, energy and utilities, communications, entertainment and media, and not-for-profit.
In 2015, she founded Grand Heron International (GHI), an online service provider in the area of individual and corporate-wide coaching, consultation for mental health referrals, and webinars focused on masterful coaching. Dr. De Civita also maintains a part-time clinical practice and acts as a mentor coach to students pursuing coaching certification as well as a supervisor to graduate students in psychology. She holds the designation of Master Corporate Executive Coach (MCEC) awarded by the MEECO Leadership InstituteTM, and she is an official member of the Forbes Coaches Council. She is also part of Marshall Goldsmith 100 Coaches. She has co-authored several scientific articles in the area of resilience and risk, adherence behaviors, developmental pathology, coping/living with chronic illness, knowledge transfer as well as management and leadership. She reveals her wealth of knowledge in personal psychology and transformation in her book entitled, “The Courage to Fall into Life: The Tao of Purposeful Existence”, published in 2011.

Professional Background

  • Postdoctoral Fellowship in Behavioral Medicine, McGill University
  • Ph.D. Psychology, Université de Montréal
  • Corporate Coach U Certified Graduate (CCUCG) Designation
  • Professional Certified Coach (PCC), International Coach Federation
  • Certified Coach Mentor, InviteChange, US
  • Coach Mentor, International Coach Federation
  • Master Corporate Executive Coach (MCEC) Designation, MEECO Leadership Development Institute
  • Certified in Birkman® Method

For a list of her academic publications please click here.



Jenny Gendron

Position: Executive Assistant to the President and Administrative Partner


Jenny Gendron is an invaluable member of the Papillon MDC Inc. team. She brings a wealth of experience to her role as Executive Assistant to the President, and marries her common sense approach with solid technical experience to ensure smooth delivery of services. She has a keen eye for quality, and works effortlessly alongside the President to improve our service lines. She has a natural ease with clients, offering them solid guidance and timely response to their request. Along with our Business Development Strategist, she ensures that our clients’ experiences with Papillon MDC Inc. are memorable.

She has worked for companies such as Select Network, Marguerite-Bourgeois’ School Board, Knightsbridge and L’Agence de la santé et des services sociaux de la Montérégie before joining Papillon MDC Inc.

Professional Background

  • Professional secretarial degree, Collège d’informatique et d’administration de Verdun-LaSalle (CIAVL)

Other Professional Training

  • Advanced French language training, the Centre de perfectionnement en français écrit
  • Advanced PowerPoint training, Synesis

Jenny Gendron is based in Montreal, Quebec, Canada.

Stefano Di Lollo

Position: Vice President of Leadership Development and Innovation


Stefano has extensive experience as a Management Consultant partnering with purpose-driven leaders and organizations to help create impactful and innovative teams. Stefano acquired in-depth leadership experience in diverse sectors including aerospace, financial institutions, crown corporations, design, technologies, educational institutions, real estate, communication, electrical utilities, media, and the simulator market (for training and entertainment). His ability to partner as an advisor and coach has facilitated the development and launch of creative initiatives within corporations, and educational institutions alike. As a certified coach, Stefano transmits his passion by partnering with clients so that they can reach their full potential with a unique approach. Stefano is also a dynamic leadership facilitator, collaborating with leaders across the organization as they develop their management and mentoring skills. Some of his creative programs are offered to Papillon MDC’s top corporate clients.

VP of Leadership Development, Stefano’s focus is on the successful learning and transfer of management and leadership skills within groups of managers from different industries. He has been able to take his years of experience in turning innovative outcomes through the cross-pollination of ideas and collaboration among groups of leaders in the creation of leadership programs. In 2006, he spearheaded an internal collaboration initiative between the industrial design and engineering departments at D-Box Technologies Inc. While at the Trudeau Corporation, he founded and led the internal industrial design department while simultaneously working with
top-level executives to spearhead innovative company initiatives that involved trans-departmental collaboration. Both experiences are now leveraged at Papillon MDC to bring to its client base an understanding of how to stimulate creative thinking while paying attention to concrete actions.

Stefano continues to play a key role in developing our future creative leaders through his faculty position in the Industrial Design department at Dawson College in Westmount, Montreal. As the Past Creative Director of the Montreal Chapter of CreativeMornings, Stefano continues to inspire young minds by his involvement in numerous events. He is also actively and purposely driven to bring out the best in young entrepreneurs through giving of his time to a non-profit organization that reunite Montreal’s entrepreneurial, technological, and creative communities. His continued studies in higher education pedagogy have led to his involvement in avant-garde projects working with Montreal colleges and universities to advance the Scholarship of Teaching & Learning (SoTL).


  • Certified Coach, Coacharya, USA.
  • Masters of College Education Degree MEC (in progress) – Université de Sherbrook
  • Diploma of College Studies DCS/DEC of Industrial Design – Dawson College
  • Graduate Certificate & Diploma in College Teaching GDCT – Université de Sherbrooke

Stefano Di Lollo is based in Montreal, Quebec, Canada.

Nader Daou

Position: Vice-president e-Learning Programs and Design


Nader is an e-Learning and facilitation consultant, strategist and change management expert, researcher, and career coach. His expertise in e-learning and educational technology provides him with an innovative edge to improving the learning process for leaders. His knowledge and training as a physicist also contributes to an inquisitive mind that allows him to see the structure and dynamics of complex organizational systems in which leaders must thrive. He combines a love of learning with the dedication to help leaders facilitate individual and organizational progress, and the catalyst needed to create sustainable positive work environments. He leverages systems thinking when developing e-learning content and conceptualizes the best option for its diffusion. When leaders partner with Nader, they are able to move past their mindset and embrace the world of possibilities.

Nader’s past experiences include leading change management initiatives involving leaders at different levels of organizations, conducting feasibility studies for online training platforms, launching large scale e-learning training programs, as well as developing systems for assessing e-learning readiness and best approach to assisted teaching and learning. Having over 12 years’ experience in automation, digitization, e-content, e-learning, and change management, Nader offers his consultancy to leaders in various industries. Nader has equally worked in Higher Education settings wherein his responsibilities involved creating ongoing dialogue among faculty leaders and incorporating new trends and emerging technologies in education. This exposure and breadth of experience contributes to a refined way of noticing organizational challenges and providing optimal solutions that facilitate the process of moving from a state of chaos in relation to persistent challenges toward a state of stability.
Mr. Daou earned his Bachelors of Science in Physics from the American University of Beirut, and his Master’s degree in Education Technology from the University of Southern Queensland in Australia. He has worked in academia, the private and public sectors, as well as in different parts of the world including the Middle East before settling in Canada. Nader is currently pursuing his Ph.D. at the University of Phoenix in Higher Education Administration. His thesis focuses on the challenges facing quality assurance in e-learning.


  •  Ph.D. Candidate in Higher Education Administration – University of Phoenix
  •  Master’s in Education Technology – University of Southern Queensland
  •  Bachelors in Physics – American University of Beirut

Mr. Daou is based in Montreal, Canada

Miranda Piccolino

Position: Vice President, Communications & PR


Miranda Piccolino is a Marketing Communications professional with over 10 years of experience. She has worked with large corporations, private companies and entrepreneurs, guiding them and advising them in promoting their brands, their products and their services. Her past experiences make her a well-rounded communications professional, having run the gamut of marketing communications functions including advertising and promotions, PR and media relations, event planning, content marketing, social media, digital marketing and copywriting. She recently launched her own Communications Services company and joined Papillon MDC as Vice President, Communications & PR. As a member of the Papillon MDC team, Miranda manages all content marketing and social media activities as well as Public Relations with the objective to spotlight the company’s insights and knowledge in executive coaching and leadership training and its initiatives in corporate social responsibility.

Miranda’s Unique Style

Some say that simplicity is the point of arrival, and this is what Miranda promises to deliver with her work. She has the ability to articulate in few words what sometimes seems too complex to describe while devising plans that directly address the issues, challenges and objectives at hand.

Professional Background

  • Miranda holds a Bachelor of Commerce from Concordia University and has continued her studies at Université de Sherbrooke à Longueuil taking advanced courses in e-communications.

Miranda Piccolino is based in Montreal, Canada. You can download Miranda’s bio here

Michael Cullen

Position: Facilitator in Leadership Development and Associate Executive Coach


Michael Cullen is a Professional Certified Coach (PCC) and highly experienced facilitator specializing in leadership, executive, and career coaching & development. With an absolute passion for collaborating with clients who are motivated to move beyond the status quo and put their idealism to the test, his strengths-based approach has served to successfully coach hundreds of executives and managers through complex change, growth and transition challenges.

Michael’s Unique Style

Michael’s unique style of coaching and facilitation is the result of intensive international training and continuous professional development coupled with an extensive history of working with executives worldwide. His highly engaging and non-judgmental approach allows for effective exploration of feasible options, new opportunities, and practical solutions. Michael’s genuine concern for his client’s success, blended with his ease of connection with both the person and the issue, consistently results in high-impact and memorable coaching experiences.

Professional Background

  • Professional Certified Coach (PCC), International Coach Federation
  • Professional & Personal Coach Certificate (PPCC), Concordia University
  • Qualified Coaching Supervisor, Association of Coaching Supervisors
  • Group Coaching Certificate, Potentials Realized
  • Team Coaching Certificate, Concordia University
  • MBTI & TKI Certificates, Psychometrics Canada
  • Motivational Interviewing Certificates (MI), HETI Maine
  • BA Specialization in Communication Studies (with Distinction), Concordia University

In addition to his private coaching & consulting practice, Michael designs and facilitates leadership programs and workshops for global organizations in the private, public, and non-profit sectors.

Mr. Cullen is based in Montreal, Quebec, Canada.

You can download Michael’s bio here

Valerie Legge

Position: Associate Executive Coach and Facilitator in Leadership Development


Valerie Legge is a Professional Certified Coach (PCC) with a passion for ongoing learning that has led her from a successful career as a professional musician to training in Coaching, Positive Psychology, Mindfulness and Mind/Body practices. Valerie has worked with leaders in the space industry, the garment and retail sector, education, non-profit organizations as well as with professional musicians. She has trained managers across all levels of organizations and high-performance individuals on how to incorporate elements of a Coach Approach for individual and team leadership. Valerie also specializes in coaching through transitions up to and including retirement, supporting her clients to make positive changes in their professional and personal lives.

Valerie’s Unique Style

Valerie coaches with a style that is warm, gentle and respectful. Her training as a Solution-Focused coach is based in mindfulness and is coupled with a deep understanding of how change occurs.

With these anchors, she supports her clients in clarifying what they really want, expanding their personal awareness and discovering new and empowering perspectives. Her clients are enabled to move through challenges and make decisions in alignment with their highest values. During leadership workshops, her coaching approach is experienced through her questioning and holding the team accountable to engage in the work and grow.

Professional Background

  • Professional Certified Coach (PCC), International Coach Federation
  • Certification in Positive Psychology (CiPP), Wholebeing Institute
  • NLP Practitioner, Erickson College International
  • Clinical Studies in Mind/Body Medicine, Harvard Medical School
  • The Art and Science of Coaching (ACC), Erickson College International
  • Certification in Teaching English as a Second Language, ALI

Valerie’s diverse background and wide-ranging experiences are informed by her values of connection, communication, creativity and contribution. In addition to engaging in work, she can often be found exploring her interests in travel, intercultural connections and neuroscience. Valerie Legge is based in Montreal, Quebec, Canada.



Maryse Matta

Position: Associate Executive Coach and Facilitator in Leadership Development


Maryse Matta is an Associate Certified Coach (ACC) and a Certified Professional Co-Active Coach (CPCC) with a distinctive professional trajectory that has taken her from project management to currently pursuing a Ph.D. in leadership. In addition, she lectures graduate students and acts as a coach and advisor to leaders in management positions from several industry sectors including aerospace, finance and banking, architecture, and design.Born in Egypt, educated in French and now living in Canada, she possesses a cross-cultural sensitivity and understanding of the human spirit in all its forms. Being a lifelong learner has taken her from an architecture undergrad to currently a Ph.D. candidate in servant leadership. Coaching and leadership development cameas a calling to Maryse to encourage high-achieving individuals to be fully engaged and present in all aspects of their lives. While most leadership perspectives are purely performance driven and goal oriented, Maryse’s philosophy is deeply rooted in thebelief that leadership comes from ownership and directed focus. Her study and practice of servant leadership is one that puts responsibility back to the individual, with each decision dictating our actions, along with how our perceptions are malleable andcan be changed with the support of trusted professionals. Maryse understands that developing the capacity to rise following adversity, listening to inner wisdom, along with the willingness to listen and question deeply are the foundations that support leaders as they navigate through our volatile, uncertain and often chaotic and ambiguous world.

Professional Background

  • Ph.D. Candidate in Leadership. Researching on Servant Leadership and Gratitude
  • Associate Certified Coach (ACC), International Coach Federation
  • Certified Professional Co-Active Coach (CPCC), Co-Active Training Institute
  • Masters in Project Management, MGPA, Université de Montréal
  • Bachelor of Architecture, Université de Montréal
  • Certificate in Art History, Université de Montréal

Maryse is based in MontrealQuebec, Canada. 

Nathalie Doré

Position: Associate Executive Coach


Nathalie Doré is a credential executive coach, learning strategist, facilitator, and conference speaker. She has worked with leaders at all levels of an organization, and has partnered with board of directors to set strategies around talent development and organizational effectiveness. Besides running her own consulting firm implementing enterprise-wide systems like CRM, LMS, and ERP in the late 90’s, Nathalie worked within large Canadian and multinational organizations for over 15 years, managing teams responsible for talent development and organizational effectiveness in both Canada and the U.S. As director of learning and organizational effectiveness for Multimicro, Benjamin Moore and Ivanhoe Cambridge, she built the function from the ground up: Defining and implementing strategy, staffing designing processes, building systems and engaging managers at all levels as partners in deriving business value from learning.

She’s designed award-winning programs, built robust succession plans, prepared tactical teams for China, launched a North American retailer network, co-founded the Québec chapter of the Canadian Society of Training and Development and facilitated conferences to audiences ranging from 50 to 350 on learning transfer and employee engagement.
Nathalie’s passion for human development brings her to continually participate in workshops, symposiums and events around the world to refine her approach which focuses on sustainable transformation for herself and her coaching clients.
Nathalie Doré earned her Masters of Education from the University of Sherbrooke. She received training in coaching from Royal Roads University, and continued her training as a coach at the Québec Centre for Neurolinquistic Programming. She is a Certified Professional NLP Coach, and Certified Human Resource Professional and a Professional Certified Coach with the International Coach Federation.

Professional Background

  • M.Ed. – University of Sherbrooke
  • Certified Professional NLP Coach, CQPNL
  • Certified Executive Coach, Royal Roads University
  • Certified Human Resources Professional, Ordre des conseillers en ressources humaines du Québec (ORHRI)
  • Professional Certified Coach (PCC), International Coach Federation
  • Certified Brain-Based Coach from the NeuroLeadership Institute
  • Master Corporate Executive Coach (MCEC), MEECO Leadership Institute™, US

An avid networker, Nathalie is an active member of many professional organizations where she is regularly invited to speak on the topic of learning transfer and employee engagement.

Ms. Doré is based in Montreal, Quebec, Canada.




Geneviève Germain

Position: Associate Consultant, E-Learning & Program Administration


Geneviève Germain has held several roles from Office Manager to Executive Assistant to the President and Executive Members. She has spent a considerable amount of years perfecting her language skills in both English and in French, and has proactively taken full ownership in remodeling of workspaces, organization of psychometric testing procedures, as well as the tailoring of program timelines and strategic initiatives. She is known for her initiative, her attention to detail, her ability to quickly get a sense of the clients’ needs and to multitask efficiently. As the Associate Consultant, E-Learning & Program Administration, Geneviève creates the storyboards for our E-learning programs and lends her voice to bring our E-learning characters alive.

Geneviève’s Unique Style

Her unique style can be described as cordial, open, and accommodating. She focuses her attention on establishing a trusting relationship with her clients and colleagues alike through her excellent listening skills and ability to understand their needs. She is able to identify the essence in a conversation, and adjust her approach to problem-solving. She quickly discerns what needs to be optimized in project designs, and shares her recommendations for changes with tact and professionalism.

Professional Background

  • College degree (Technical Education day care), CÉGEP de Sainte-Foy
  • College degree (Human Sciences), CÉGEP Francois-Xavier-Garneau de Québec
  • Professional secretarial degree, Collège Supérieur de Montréal

Geneviève Germain is located in Quebec City, Quebec, Canada. You can download Geneviève’s bio here


Upcoming Events

Leading Brainstorms Like a Coach
April 28, 2021 2:00 PM EST
Brainstorming…it’s nothing new. It’s common corporate jargon because the concept of brainstorming has had over 70 years to become ingrained in our workplace culture.
Listening Like a Coach (for managers & leaders)
May 5, 2021 2:00 PM EST
In fast-paced environments, things can happen so quickly and continuously that we, as leaders, have a tendency to react and adapt with fast-track approaches to listening.

What People Say About Us

Client Testimonials

Head of People and Culture, Retail Industry

We have had the absolute pleasure of having Mirella De Civita as a Keynote Speaker at our Leadership Forum in December 2020. Mirella is very engaging in her approach and truly inspiring with her words. Her passion for her work and her compassion for people is evidenced in all that she does. She is an […]

Human Resources Manager, Finance & Tech

Dr. Mirella was professional and a true expert in the field. In this new virtual environment, we wanted to provide a space to support our employees and the wellness webinars did just that. The team was easy to work with and adapted to all our needs.

Première directrice, Développement organisationnel mondial, Finance

Dans le contexte de la pandémie où l’incertitude et l’ambiguïté ont été exacerbés, nous souhaitions offrir à nos gestionnaires des outils pour reconnaître et gérer les signes de stress, ainsi qu’à nos employés des moyens pour développer leur résilience. Dr. Mirella De Civita nous a guidés dans l’élaboration et la diffusion d’ateliers qui ont reçu […]

Engineering Executive, Aerospace

I was overwhelmed, year-end rush, yes 2020 THE year, and then was asked to add another item to the list… to lead a discussion panel on Leadership during the pandemic with the executive team… I said yes. I said yes because I was doing this with someone who knew what she was talking about, someone […]

Executive Director, Talent Management, People & Culture

We have been working with Papillon MDC for many years on a number of different initiatives. Dr. Mirella Di Civita is an exceptional psychologist, and executive coach who works with C-suite and other senior executive teams transform and work at an optimal level. One of our recent projects was at the onset of the pandemic, […]

Maria Valerio, Former Vice President Quality and EH&S (retired) – Pratt & Whitney Canada

Mirella is a source of strength and knowledge for personal and career transformational changes. Over the years, she has partnered with me and my team for leadership development, which allowed us to build a high performing culture that has powered business optimization and growth. From a business perspective, her extensive knowledge, expertise and experience with […]

PB, VP Canada – Transervice

Live Learning mini-courses with the Papillon MDC Team is one of the best formats we have found. Great content, well packaged and professionally presented. Pandemic challenges limiting in person learning and busy agendas, makes Papillon MDC’s videoconferencing formula a true winner. Important topics broken down in small sessions over different days keep you focused and […]

The Alignment Project is a wonderful process and facilitation. Really assisted in setting the course with responsibilities and roles

The program (The Alignment Prpoject) was well organized and focused on ensuring that the team collaboration and understanding of each other was paramount. Our facilitator was extremely good at challenging our assumptions and holding up a mirror, when necessary.

Excellent course! Should be suggested as part of the welcoming package for new leaders. Mirella is so good on transferring the knowledge that she has, and at answering the questions. Flow of the program was summarized perfectly in 2 days.

One of the best soft skills course I had. Mirella has much knowledge of the subject and is a perfect teacher. She showed enough experience to answer the questions. I enjoyed to 2 day training and I will suggest others to take it. I will definitely use this course in life.

Really well-done course. Mirella was awesome; very soft-spoken and polity. It was a lot of fun to learn from her and shave my thoughts.

It was eye opening! Very engaging and impactful. I definitely recommend to all managers/leaders who are willing to invest on their talent development and employees for future leaders. The material was very well prepared, excellent flow which impact individuals to think and reflect on themselves.

I felt privileged to have had such a qualified and experienced facilitator. Mirella gave us a lot of insights into behavioral science as well as many practical examples. I will definitely take away a lot from this course! Thank you!

Excellent Program! Best one I took at my workplace. Mirella was so generous in sharing her expertise and experience and so knowledgeable. I liked the balance between theory, practice exercises, and explanations from the facilitator.

Great course! It helps develop my default mode network.

The process we learned about gave me a structured approach to the two, allowing me to be more confident and comfortable. It helped put into “real terms” a lot of feelings and ideas I had and make it more concrete for me. Mirella was a fantastic instructor and I would happily take another course in […]

Very interesting program. Definitely opened my eyes on coaching mindset and realized I have been doing mentoring/teaching. Content is just right, not overwhelming. Mirella is very enthusiastic in her presentation of the course. Very insightful. Had an overall good experience working and practicing during the program. Very well paced. Will take time for me to […]

Excellent training! Good methodology! Thanks for this new tool!

This was a very valuable experience for me and I feel that I will be using it on a daily basis in my current job and personal life. It has opened my eyes on how to be a better leader and colleague in my workforce and as a parent, to be a better guide for […]

Absolutely love the class and see high value in my day-to-day work. Now I am just eager to learn more and practice as much as possible.

Excellent Program! The quick reminder printouts are very handy. The material is well-explained and practiced. Extremely interesting link between problem solving mindset and coaching approach. Very helpful material to boost your team growth.

Mirella is a great facilitator; very professional and so knowledgeable! Content is well-structured and balanced between exercises and theory. Very interesting and eye opener on how we can improve as professionals but most importantly; as human beings.

The program forces you to be honest and vulnerable in a work setting which does not happen often. The role playing forces you to try the techniques and engage in the method.

The program is well-structured. It delivers a relevant and profound message. This program will not only enable my ability to identify blind spots, take ownership, provide feedback and form/shape goals, but will also provide tools for every day communication and collaboration.

As someone who did not really know what I was about to experience. I felt like I was thrown in the deep end of the pool but with a lifeguard watching my every move and making me feel safe. I learned the difference between coaching and managing, a diff I did not realize existed before. The […]

Excellent workshop! Learning a new way of thinking following practical exercises really helped understand the coaching method. Mirella was excellent! I felt fortunate to be part of such a small personal group.

The program is excellent. It reoriented my approach for interactions, especially with team members. I have been utilizing the ‘navigational’ approach for several months now and it has been an exhilarating journey. It is such a great approach because both participants benefit in the long run.

The Alignment Project Program was very helpful in identifying key issues and constructive solutions. Particularly effective in creating a shift in communication styles and understanding. Mirella did a superb job herding the cats and adding insights. Wonderful facilitation and having all engaged. Wordsmithing of leadership team charter very well done.

Donne de bons outils avec des exemples concrets et pertinents. Mirella est une excellente formatrice. Elle donne des enseignements très claires, avec une bonne fluidité et une bonne interaction avec les participants.

Excellent programme! J’ai beaucoup apprécié les simulations et les exercices. Mirella nous a présenté plusieurs mises en situation. Un bon outil de travail, réaliste à appliquer dans un milieu de travail. Permet de réfléchir au type de gestionnaire que tu es. J’ai beaucoup aimé ma formation.

Excellent programme. Méthode favorisant l’ouverture et la responsabilisation des employés. Mirella est une excellente formatrice. Elle est très connaissante du sujet.

J’ai bien apprécié le programme. Il est agréable de comprendre les fondements et fonctionnements du cerveau. Mirella connaît très bien sa matière. Très bon rythme, la théorie et la pratique sont bien équilibrées. Excellent connaissance, très bien verbalisée!

Excellent plongeon dans l’univers du coaching. Approche simple, facile à retenir et à utiliser. Bravo! Enfin des fondements établis avant de livrer la technique. J’en aurais pris davantage. Mirella est très accueillante et une excellente formatrice!

Excellent programme! Beaucoup d’interactions. Mirella est dynamique et expressive. Ce programme permet de changer la manière de voir les choses et te sort de ta zone de confiance de façon positive.

The Alignment Project is an excellent program. It is good to understand other peoples’ communication styles. The approach is informative and good to get an unbiaised point of view with a process for moving forward. I appreciated the step-by-step process of understanding the executive role and how my style plays into either progressing or hindering […]

Excellent program! Great interactions, and guided learnings by Mirella.

The course is really practical, and I feel we can apply it immediately.

The program made me realize that I can control the volume of conversations. I will certainly use the E-A-S-T model in both my personal and professional life. This training should be mandatory for all managers!

The content is rich, backed up by scientific research. The flow is great and the opportunity to practice is where it sticks. Mirella is a true expert and a consummate professional. She makes everyone very comfortable to learn and make mistakes and is quick on her feet when people have challenging situations or examples to […]

I liked the balance between theory and workshop. Some courses put too much emphasis on workshops and case studies and forget the theory associated with the topic we are studying. This course had the right balance.

Very good program – theory is balanced with practice. Very good facilitator. Practical part is very helpful.

Excellent material with great participation and an exceptional facilitator! Mirella is thoughtful and caring and provides insightful feedback that facilitates learning. Navigational Conversations is an outstanding course as it focuses on having a coaching conversation – something I have never heard until now (after 20 years).

This course provides a management toolbox that everyone should have at their disposal. Mirella was an absolute please to have as a facilitator; her depth of knowledge and positive outlook resulted in an engaging experience. Great balance of theory and practice. Role playing was impactful and well executed.

Great program! Every manager or manager to be should attend this training! Mirella is an amazing person, great facilitator; engaging and encouraging all participation. There is a great balance between theory and practice. Great handouts; great link with real life situations.

Program was very well delivered with a dynamic approach. Very inspiring!

I truly enjoyed the specific examples for this program! It is obvious that Mirella has massive experience! Excellent program. The length of the course and pace was perfect. Much appreciated role playing.

The program is excellent! Very well laid out and the steps takes us logically through the content. The live experience brings great value to the content!

Excellent Program! This workshop has very much transformed my approach in any relationships. Mirella was excellent! Overall, the program is excellent and well given. Everyone willing to occupy a manager role should take this class.

I.A., Aerospace Industry

Excellent Program! This workshop has very much transformed my approach in any relationships. Mirella was excellent! Overall, the program is excellent and well given. Everyone willing to occupy a manager role should take this class.

Je suis encore impressionnée par la capacité de Mirella à saisir les défis auxquels je faisais face et me faire cheminer rapidement et efficacement. Son professionnalisme et sa grande expertise sont des alliés incroyables. En plus d’offrir des solutions pertinentes elle sait toucher les gens et les faire grandir. Je la recommande chaleureusement, particulièrement si […]

R.D., PPCC Program, Concordia University

A compassionate approach, a genuine interest in her mentees and an expert in her field are the first words that come to mind in describing Mirella. Choosing Mirella as a mentor made all the difference for me. I first began my search for a mentor by looking for specific credentials, all of which Mirella possesses. […]

A.M.A., Business Development Manager, Pratt & Whitney Canada

In two words: My inspiration! I had the privilege to work with Mirella De Civita as my mentor for my Coaching degree at Concordia University. My mentoring experience with Mirella was extremely useful during my coaching practice. She was my guide during all this process and she always provided great insights that pushed me to […]

Global Leader, Aerospace Industry

I have known Mirella for many years and value her insights and unique views on  leadership development. She has taken on several coaching mandates and has been highly successful in growing our talents. Given her high expertize and credibility in the organization, we have invited Mirella as a guest speaker on several occasions around the […]

R.N., Manager, Senior Legal Counsel, Aerospace

Practical and simple tools that are easy to remember, coupled with useful handouts. It makes the retention of the knowledge that much easier. This program would also be useful/beneficial to non-manager employees. Mirella delivers the material in an efficient and well-structured manner. She always demonstrates deep knowledge of the subject matter; she is an excellent […]

A.H., Program Manager, Aerospace

Great course! Right balance between theory, thinking, practice and feedback. Good practical tools we can now use. Clearly a course that the complete organization would benefit from.

Participant, Aerospace

Very impactful! Good balance between theory and practice. Mirella is a great facilitator; she was able to keep a good level of attention and engagement. Would definitely have my team go through this training.

A.-A. S., Directrice Santé et mieux-être, Aérospatiale

J’ai adoré l’ensemble du programme. Excellent ajout au catalogue des formations! Puissant et contribue à soutenir l’évolution de la culture un agent de changement à la fois. Le cadre théorique est bien pesé et clair et nous apprenons les contenus de façon pratique. La profondeur des discussions et l’expertise de Mirella à comment recevoir de […]

A.S., PPCC Coach, Concordia University

Working with Mirella has been a rewarding experience.  Her professionalism, dedication, patience and inspiration have transformed my coaching skills. As a mentee I learned a lot from Mirella, and I highly recommend her mentorship programs.

Vincent D., Director, Loyalty Marketing

I had the pleasure to meet Louis for coaching related to Chief executive’s approaches, what they have top of mind, clarify what their ultimate goals are, how I can interact better with them and understand better their situation as the company leaders. He brought personal life examples with a touch of humour and goes beyond […]

P.R., General Manager, AIMIA

Louis is one of the most genuine people you will ever meet. He truly takes the time to ensure that you feel 100% heard and understood. His personality combined with his experience and knowledge make his coaching tailored and authentic. I’m confident that if you make a commitment to Louis with your time you will […]


J’ai été en contact avec Louis au cours des 4 dernières années. Sa disponibilité et ses retours rapides le caractérisent. Il aide à remettre en question certains paradigmes, sujets, et convictions. Ses conseils sont toujours à point et d’une grande perspicacité. C’est un plaisir d’avoir Louis comme coach. J’en ai bénéficié grandement.


Louis was a great coach. Helped clear out the fog that was surrounding my current situation so that I could see which avenues I could take so that I could continue to move forward with achieving the objectives I have set for myself.

A.M., Trainer, Pharmaceutical Industry

Clear, logical and applicable concepts. I love how ideas and principles are woven into memorable steps. I am excited to apply! Mirella is quite passionate, knowledgeable, and very engaging. I am inspired to apply what I have learned and aspire to become a better version of me! I enjoyed the flow, the flexibility and how […]

H.P., Sales Manager, Pharmaceutical Industry

Program was excellent! I am very excited to practice this in the field! Mirella was quite knowledgeable; fun; and experienced. I appreciated the flexibility in addressing different issues outside of the planned content. I very much enjoyed the theory and it gave me confidence to practice.

A.D., Manager, Pharmaceutical Industry

I learned a few good things that will stay with me. Mirella was very knowledgeable. The content of the program was perfect in length; and great tools.

D.M., Senior Director, Pharmaceutical Industry

The program is well thought out and I appreciate the various tools that are used to deliver the course content. Mirella is a true professional. The content of the course was delivered in a way that is truly impactful and memorable.

S.C., Marketing Director, Pharmaceutical Industry

The program was excellent! Mirella is a great facilitator. I feel motivated and enthusiastic about changing my interactions with others. Such a big realization of how I’ve been stumbling in the dark – I now have light!

M.M., Supply Management, Aerospace Industry

Excellent cours! Le contenu est très bien structuré et le rythme était bon. Mirella est une excellente animatrice et a une belle interaction avec le groupe.

M.L., Planificateur, Aérospatiale

Un cours intéressant avec un bel équilibre entre les exercices et la théorie. Mirella a une excellente maîtrise du sujet. Elle est dynamique et intéressante. Elle donne de bons exemples pertinents pour tous les concepts.

J.C., Planificatrice, Aérospatiale

La formation était excellente. De toutes les formations reçues, celle-ci était vraiment différente! Mirella est un exemple incroyable de ce qu’un coach devrait être! Dans l’ensemble, le rythme est bon, les exercices sont révélateurs et aident à comprendre la méthode.

V.C., PPCC & ICF Certified Life Coach & Yoga Mentor

Mirella is an amazing human being and I could not have dreamt of a better mentor coach. While mentoring me as an aspiring coach, she took into account that I was also going through a transition period in my life and that there were sometimes other things coming in between the coaching. Bringing me back […]

G.N., ICF Certified Coach

I met Mirella when coaching was just an abstract concept for me and she is the one that awoke the coaching passion in me. She has been a constant presence in my coaching journey that started almost 5 years ago, so when the time came, there was nobody else I would chose as a mentor. […]

E.B., Aerospace, PPCC & ICF Certified Coach

I worked with Mirella as my mentor coach and she provided me with a structured coaching program. Her feedback was always very detailed and specific, well balanced between the positive and competencies that required more work. She worked through the 11 competencies ensuring I was mastering each one and practicing until they were well integrated. […]

L.B., Management Practice, ICF Certified Coach

I have had the pleasure of working with Mirella for a number of years, so when an opportunity arose for me to select a mentor for my ICF ACC credentialing renewal, my first choice was Mirella. Her approach to coaching is both focused and intuitive, listening beyond the words and asking thought provoking questions. Her […]

K.M., Consulting, ICF Certified Coach

Mirella provided an exceptional mentor coaching experience. With her support and guidance I was able to see the specific areas where I could develop as a coach but also see what initiated the challenges I was experiencing in those areas. Mirella applied the 11 competencies within our coaching sessions, which allowed me to experience the […]

J.B., Personal Life Coach, PPCC – Concordia University

I had the great pleasure of working with Dr. De Civita as my mentor coach while I was completing the Professional and Personal Coach Certification program at Concordia University. The ICF’s 11 core competencies were at the heart of our many discussions, which in turn allowed me to not only better understand these competencies but […]

H.P. Certified Coach

Mirella never ceased to amaze me. I have witnessed her effective coaching before which gave me full confidence in choosing her as my mentor coach. Her ability to detect true meaning and emotions beyond surface, her articulate effective questioning skills and her strong intuition coupled with extensive experience are the key success factors to a […]

P.M., Financial services

Mirella mentored me during a period of 6 months while I was studying towards an ICF recognized coaching certification. I must admit it has been one of the most gratifying experiences of my career. During our sessions, Mirella demonstrated unique skills in how she listened carefully to my words and emotions and give me feedback […]

M.O., Supervisor, Aerospace Industry

Good tips and tools to progress in life. Mirella is a really good facilitator and passionate. I would recommend this course to all my colleagues.

D.S-L., Project Engineer, Aerospace Industry

The program was excellent! Smart, pertinent, and well-prepared material. Mirella clearly masters the subject matter. She adapts to the group, answers though questionnaire with satisfactory answers.

Excellent concepts. Well-described program. Good balance of theory and practice. Mirella has an amazing way with words. She makes it sound so easy! A pleasure listening and practicing with her for 2 day!

A.B., Compensation & Payroll Manager, Aerospace Industry

Content is excellent and easy to understand! Amazing program! Je me sens beaucoup mieux équippée pour coacher mon équipe. Great mix of learning and practice! Really enjoyed the team: coach/coachee/observer!

N.B., Spécialiste Ressources humaines, Aviation

Contenu très clair. Approche très efficace. Le ‘role play’ aide énormément à l’apprentissage. La formatrice était très intéressante, elle donnait des exemples concrets et sa façon d’expliquer la matière était claire et efficace. Je recommande le programme à tous. Concept très bénéfique et formatrice exceptionnelle!

E.B., HR Director, Aerospace Industry

Great balance between theory and practice. Working on real case scenarios was very helpful. The cards are also good tools to keep handy. I very much enjoyed this program.

C.M., Strategic Project Manager, Aerospace Industry

This course really provides the tools to unlock in the other person the capacity to navigate & develop our coaching skills. Start point; the coach’s pure intention. Mirella; thumbs up!!

K.M., HR Coordinator, Aerospace Industry

This program is wonderful in terms of learning coaching techniques but as well in learning about ourselves! Mirella was very patient and engaging. Everything was great, really! This is absolutely a training I would recommend to anyone!

S.M., VP Rewards Operations, Loyalty

Excellent program! Very insightful and thought provoking! I wish it had been offered to me years ago! Would have like more opportunities to see Mirella coach a coachee.

A.B., Ressources humaines, Aviation

Contenu bien présenté, clair et efficace. Facilitateur connaît son contenu et donne des exemples appropriés. Elle sait garder l’attention de son auditoire. Excellent cours!

A.M., VP Financial Services, Loyalty

The program was excellent. The live exercises are the most effective. Small groups allow for confidence building. I also appreciated the “confidential” nature of how conversations tool place over the 2 days.

J.B., Webmaster Human Resources department, Aerospace Industry

A perfect course! I started the course at a beginner level. After the course, I feel more confident in my coaching abilities. I learned great techniques and concepts. I think that all managers, or anyone in a project coordinator role, would benefit from these teachings. Life Changing (as OPRAH would say)!

S.C., VP Rewards, Loyalty

This was an excellent program. Very engaging. I liked the role playing and making it very real and appropriate. This is the 3rd time I have been engaged with Mirella, and have found her to be an amazing person to bring out the qualities (good ones) in people and make great progression moving people forward. […]

M.L., Infirmière, Aviation

Exemples très concrets et spécifiques. L’animatrice a su s’adapter à notre type de travail et nous a aussi aidé à nous connaître.

A.G., Infirmière, Aviation

In a short period of time, we got the tools and settings to coach with efficiency. Mirella knows the program very well, has experience, uses techniques and ways of tracking, and she knows how to keep attention and focus. Material clear, well organized, easy to understand. Thanks for the wonderful course!

Participant, Aerospace Industry

Thank you for the excellent insights! The exercises were revealing through the use of real life examples; not just role play.

Participant, Loyalty

Very good and balanced agenda; well-structured program. Easy to remember the best practices, good combination of content vs. exercises. Mirella was very knowledgeable, provided real life examples, and was great at role playing. Great experience! I feel I can take back what I’ve learned and start applying it as soon as I’m back at work. […]

A.D., HR Supervisor, Aerospace Industry

Great program! Mirella gave pertinent examples of how this can be applied to everyday situations. I would highly recommend this program to others. Helps build confidence when dealing with manager/employee situations.

S.C., HR Counselor, Aerospace Industry

It was an excellent program. I learned so much about myself and I see such a difference from day 1 to day 2. Mirella is one of the best facilitators I have ever had. She made the program fun, interactive, easy to understand and the opportunity to practice! It was a great experience!

Participant, Aerospace Industry

Excellent program. Mirella made it so easy to navigate through tough coaching situations. It really empowered me. The quick videos were excellent and very insightful.

Participant, Business Development, Loyalty

The program was excellent! A 3rd day should be considered. Mirella was professional, cordial and credible. She was excellent! Core principals were covered very well.

D. S.R., HR Coordinator, Aerospace Industry

This was an amazing course. I learned so much in 2 days that I will use in my everyday life! Mirella was amazing! She kept us engaged the whole time and allowed us to see we were capable of being coaches!

H.P., HR Consultant, Aerospace Industry

It’s an excellent tool. Mirella was simply wonderful. When we start this class, we think the tool we are using is already pretty good, but after a short period of 2 days, we realise that there was so much more…

D.P., Sourcing Director, Aerospace Industry

It truly opened my mind on how little I listened and let people make their own decisions. Exercises were great. It showed how much you could get you to listen and ask questions. Mirella was amazing. Throughout all of this, she coached me by giving me the necessary tools.

Participant, Aerospace Industry

Very insightful. Good rhythm to the class. Never a dull moment. Mirella was very dynamic. She kept us focused and always brought out the positive in everyone. The flow was well thought out. I especially appreciated the multiple exercises. Although difficult, they definitely increased my level of confidence.

S.L., VP Retail & Client Service, Loyalty

The program was excellent. Mirella is very trusting, personable and fun. Fantastic content – practical skills that will help me become a more effective leader.

N.B., Director of merchandising, Aerospace Industry

It is an amazing eye opener that will enable me and my team to grow as leaders. The program has added another level of awareness to my capabilities, and I look forward to implementing my learnings on a day to day basis. Mirella spoke in a way that makes you understand and gives you clarity […]

E.J-L., HR Acquisition Center, Aerospace Industry

I loved the training. It is well presented (Q-A cards) and there was a lot of coaching scenarios. I think it is “genius” to provide employees with materials to play with, it helps us think and focus. Mirella is amazing. She is positive and passionate.

M.S., VP New Product Development, Loyalty

The program has very valuable content and should really be delivered to additional levels of the organization. Excellent and clear delivery; Mirella models the ideal behaviours and clearly articulates the fundamental principles underlying the material. The content was very good. If we had additional time role playing difficult coaching conversations would be beneficial.

S.C., SVP, Finance, Apparel Industry

I found the program to be practical and useful for real life situations. I also found it to be an excellent concept for becoming a coach versus a director.

M.B., Superviseur Production, Aviation

Le programme en soit est très axé sur la pratique. L’animatrice connait bien la matière, est très interactive. Plus facile si nous sommes un petit groupe, possibilité de plus d’interactions.

J.K-H., Aerospace Industry, Poland

It was only a two-day training but developed my skills a lot more that I expected. Mirella had great contact with the group; she builds trust. She has also great experience and knowledge. Everything was just excellent! Thank you!

B.H., VP Strategy/Analytics, Loyalty

Very practical model to follow. Mirella was very engaging and did great illustrations or each point. Overall, I thought it was great. I think it’s good to challenge our thinking and be focused on developing our people, and what our responsibility is in this.

A.Y., SVP Sales, Apparel Industry

I really enjoyed the program; it was very insightful and the tools that were provided were clear to understand and follow. The videos in the presentation were very helpful to see how coaching takes place in the workplace. The exercises were fun and productive. Mirella was outstanding, very knowledgeable and creative. I was blown away […]

Participant, Pharmaceutical Industry

Very good program. Mirella is a fantastic facilitator; very astute and builds and fosters safe environment for sharing. I would have liked one on one tailored sessions as a follow-up; which would permit me to address my areas for improvement and continue to see implementation opportunities.

S.C., HR Manager, Aerospace Industry

For me, a it was a very enriching experience. Mirella was very knowledgeable, with strong learning approach. All managers would gain to go through the program. Practical tools.

G.R., Vice-President, Loyalty

The program was excellent. Mirella was energetic, honest and I completely enjoyed the 2 days. The most important part of the session from my perspective was that it facilitated the participant’s ability to gain insight into the situation they deal with on a daily basis. I think it will allow the managers to step back […]

Participant, HR Business Partner, Aerospace Industry, Poland

The program was great; not overloaded. Great pace and good balance between theory and exercises. Mirella was excellent! I am a little in love. If I was younger, I would say “I would like to be like Mirella when I grow up.” Absolutely professional!

Participant, Aviation

Bon programme. Très utile et concis. Mes attentes étaient moyennes car je pensais que cela serait trop théorique mais ce fut le contraire. Mirella est une très bonne animatrice; ferme et précise. J’ai aimé le fait d’être forcé de mettre en pratique les notions apprises.

S.T., Business Unit Manager, Aerospace Industry

Very practical program; easy to apply. Will change the way I lead, coach and manage. Mirella was able to keep all the group on the edge or their seats! Very good program and very good group. Everyone was on the same level so we could share good examples and understand the principles.

O.L., Manager Development Engineering, Aerospace Industry

Program was excellent! Very good balance between theory and practice. Role play really helped put in practice learning. Mirella provided excellent and constructive feedback during the role playing. She was very well prepared and knowledgeable.

C.H., Automation Engineer, Aerospace Industry

Program was excellent. Mirella was great! Good balance between practice and techniques. Very good experience, will definitely be using during my job. Great material; appreciate the provided guide. Recommend this course to all executives/managers.

M.P., Engineering Program Lead, Aerospace Industry

Good and simple ways and principles, lots of practice which is necessary to go back at work and comfortably start applying the “process”. Excellent course! Mirella masters her topics, knows good examples, engages participants, makes us comfortable and provides direct and useful feedback. Everything was perfect! Good pace, good balance, and enjoyable learning.

J.D., Divisional Manager, Aerospace Industry

This program is a great source of information, and a very powerful and positive tool. Mirella is a great facilitator; she is truly engaging! The tools provided during this training program will support and develop my coaching abilities. This makes for a happier and more satisfying work environment. Looking forward to implementing at all levels!

L.D. Module Manager in Productivity, Aerospace Industry

Program was excellent. Mirella was great! I found that the program had a very efficient mix of theory, principles, tools, examples and practice. Mirella was very adaptive as she was able to bring every situation back to the model taught, even when the situations appeared very difficult or exceptional.

M.B., Development Engineering Manager, Aerospace Industry

Program was great; very good opportunity to share each other’s experience. Mirella gave good examples, and had lots of energy! The quantity of material is well aligned with the course duration, and we had enough time to practice and share.

Participant, Aerospace Industry

I’ve learned a lot! It will help me in my job for sure. There are traps that I will now avoid. Mirella was excellent! Lots of experience and it shows throughout the examples she gave. She knows her subject very well, and is very dynamic. Content is good; however, suggest you ask participants to come […]

M.S., Supply Chain Manager, Aerospace Industry

Excellent training course that provides you the proper coaching tools and combines it with reality. Mirella was excellent! Also great content flow. I would have liked spending more time on the feedback model.

Participant, Aviation

J’ai adoré la balance entre la théorie et la pratique. Mirella était une excellente animatrice; très claire, dynamique, connaissante, et nous mettait à l’aise rapidement. Hope I’ll be able to be good at this at some point.

Participant, Aerospace Industry

I have been confusing mentoring and coaching all my life; just for that, it was worth it! Mirella had a great sense of humor, and adapted her material to our group. Very engaging! I had not heard feedback from anyone who had taken the course before and, therefore, did not have set expectations. It was […]

L.N., Vice President, USA

This was an incredible and invaluable experience. I feel as though I am leaving with the tools and guidance to be a more effective leader, and look forward to some coaching conversations. Kim was excellent! She has a special gift for delivering an idea or challenge that is not only intuitive but clear and concise. […]

T.J. Operations Director, USA

Outstanding program! I should have taken a class like this years ago! I will use the skills for years… Greatly appreciated!

C.R., HR Coordinator, Aerospace Industry

Program is full of valuable info you can apply to your work and personal life. Mirella was warm, funny, and engaging. The content is excellent and the exercises help you apply the theory to real-life experiences.

K.B., Program Manager, Aerospace

Excellent course to get one’s point across in a changing organisation. Excellent examples and role playing that allows team to practice the lessons.

F.G., Supervisor, Aerospace

Program will be so useful in all aspects of my life, including work! Mirella was incredible! The clarity of her explanations and respect for people was incredible! I believe the course is well set; material was clear and not overloaded.

J.C., Customer Support Manager, Aerospace

A complete eye opener for me; we do not realize the power of it. I listen to the essence of coaching as power to grow in the organization. Mirella was very knowledgeable, professional, communicative, and able to translate improvement to different corporate cultures.

Participant, Aerospace

Very good tool that I will be able to use both at work and at home. Mirella is the best facilitator I ever had in any course I took. Very good course I will recommend to my colleagues. I think I am a better person after having participating in that course.

F.C., Manager, Aerospace

Excellent program that opens the eyes on a complete different way to help people. Mirella keeps the course interesting and alive! Practice, practice, practice! This course is an absolute! Fast-paced, fully loaded, and well-balanced course. There is no way I can avoid using this, it is so obvious and natural!

L.W., Aerospace Industry, China

This is a very good training. After this course, I will learn to practice, not only at work, but also in life: It is a very useful and powerful tool.

Participant, Finance, Aerospace Industry, China

Very inspiring and informative program. Mirella was excellent; a real expert! She knows what she is teaching, and keeps to participants’ attention all the time. She delivers her message in a very intensive way; and provides very useful cases and information.

D.M., Manager Chemical Technology, Aerospace

Matériel concis et clair; les petits cartons sont d’excellents outils de « refresh memory » afin d’utiliser la méthode au jour le jour. Mirella a une approche très humaine, nous fais sentir rapidement à l’aise; ce qui inspire à partager des expériences personnelles. Bon équilibre entre la théorie et les expériences pratiques.

M.Z., Senior HR Manage, Aerospace Industry, China

Great program! Mirella was very encouraging and illuminating; created a very favorable learning atmosphere. The video to illustrate the methodology was great, and the role-play was good for practice.

C.B., Manager, Aerospace

Great tools! I enjoyed all the exercises we did. Mirella had great experience; and is a great communicator. I like the fact that there was not a lot of material to cover, and that we practiced several time the method.

Participant, IT Manager, Aerospace

The content is powerful and leaves you with a workable model that you can use starting immediately. Mirella had an excellent grasp of the content and had a very good connection with all participants. The material is very good.

Participant, Manager IT, Aerospace

Bon cours; très utile. Me servira certainement dans mon travail. Mirella est une bonne animatrice. Bonne présentation, message clair et bon rythme.

Participant, Aerospace

Program was excellent! Mirella is an excellent instructor. She engaged the team, was clear in her teaching style, positive, and provided many insights. Many thanks!

G.X., Communications Director, Aerospace Industry, China

Program was excellent! Great methodology to help people unleash their potential and bring out the best of them. This is the tool that one can learn and use. Mirella is the best facilitator; giving clear points, engaging us to think, enabling us to use the tool through practice and encourage us to take action.

Z.K., Procurement Manager, Aerospace Industry, China

I liked the program. It explores an area I hadn’t realized before: problem solving style makes me work alone and not inspire my team members to grow up and achieve team success. I especially liked the exercises throughout the entire session.

R.C., IT Infrastructure Director, Aerospace

Excellent course which provides a structured approach to provide coaching and help make a clear difference between coaching and managing roles. Mirella is a great facilitator. She knows how to create an atmosphere where people are comfortable to contribute. The material and exercises are excellent and greatly help to initiate the participants to the concepts. […]

B.H., IT Supervisor, Aerospace

Le programme est excellent. Mirella est une excellente animatrice! La session sur le coaching m’a permis d’augmenter mes connaissances mais surtout d’apprendre à les appliquer dans une atmosphère agréable et avec des ateliers très constructifs. .

A.C., IT International Trade Compliance Manager, Aerospace

The program is well-structured and adaptable. Mirella quickly adapted to the group’s dynamic and was able to put everyone at ease. The material and framework were adequate, and Mirella was amongst one of the best I encountered. It will help me in my interactions with my team, colleagues, and supervisors.

J.S., Group Leader, Aerospace Industry, China

Mirella is an excellent facilitator! The program was great! The scenarios were very helpful to understand the course; especially to clarify managing, mentoring, coaching, and the methodology. I really liked and enjoyed the exercises Mirella demonstrated.

T.B., Manager, Aerospace Industry, China

The program offered clear training content, with key element cards. Mirella was very professional; very good communication with all the participants.

S.N., Senior IT Manager, Aerospace

The program was excellent! Eh coaching model will be a great tool to use with my team. Mirella made the course interesting and relevant. She easily managed an “enthusiastic” group of participants. Good balance of theory and practice. Putting the learning to immediate use helped re-inforce the material. I look forward to applying the coaching, […]

M.P., Co-Lead CRM, Aerospace Industry

Great program that gave me some awareness on a lot of areas such as listening, and asking questions. Mirella gave great examples, opened my eyes on a lot of different ways to face all situations. The content, the exercises and the feedback provided by the participants were very helpful. Allowed me to see multiple ways […]

C.P., IT Manager, Aerospace Industry

The program was great! There is a good balance between practice, and theory. Very good interaction between Mirella and all the participants.

K.L., Senior Manager – Strategy & Development, Aerospace Industry, China

Good program to help us shift from just managing people to developing the team’s capabilities. The exercises that Mirella did with us were a very good way to help us learn to use the skills. She is also very experienced in this area and was able to well answer our questions. The program overall is […]

A.R., Repair OPS Manager, Aerospace Industry, China

Program was excellent! It is designed for results, easy to understand, real world applicability. Mirella was very knowledgeable, friendly and fun. Offers real world workable solutions for day to day challenges to make your job easier.

F.M., Operations Program Engineer, Aerospace Industry

Great course! It enabled me to realize I have great potential as a coach and learned what coaching really is all about. Mirella was fantastic! Very knowledgeable, and provided an engaging course that was fun and informative.

C.L., Supervisor, Aerospace Industry

It was an excellent course. I have been a manager for only one year and I learned so much on me, my boss, and my employees during those 2 days. I wish we could keep practicing, but I know I just have to get out there and do it!

G.S., Logistics Manager, Aerospace Industry

The course was excellent. This material is a must for all managers. Mirella was excellent; she had a very positive energy and encouraged people to participate. I loved this course. I think I was doing many of these steps but could not qualify them and organize them in logical steps. This course did exactly that […]

J.C., Manufacturing Eng. Manager, Aerospace Industry

This program is excellent and well adapted to our day to day challenges to help us be a better manager. Mirella knew how to respond to all of our questions and was able to make everybody understand the technics of being a good coach.

Participant, Aerospace Industry

Excellente formation! Je suggère que ce cours soit donné aux nouveaux gestionnaires et aux employés en voie de devenir gestionnaire!

D.D., Manager, Aerospace Industry

Excellent program! Mirella has great knowledge; given appropriate feedback. Very entertaining program. Very pleasant to participate, with current scenarios within organisation. Overall, great balance of teamwork.

G.L., Strategic Cost Project Lead, Aerospace Industry

Very good rhythm; good sequence of theory vs demonstration. Mirella is an excellent facilitator; very well in control. She knows what she is talking about and has the experience to back it up. Thank you!

F.R., Manager, Aerospace Industry

Very happy about what I’ve learned and the path that was taken to get there; has incited curiosity on many new topics. Mirella is very competent and provided a good balance of real-life examples/situations and theory.

P.B., Engineering Manager, Aerospace Industry

One of the best courses I have had in my career! I loved the learning by practice. Mirella is an excellent facilitator. She was very clear, and explicative. She provided great examples that we can relate to. Very comprehensive training; well supported by examples and practice sessions. The flow was very good and I didn’t […]

K.L., ECN Manager, Aerospace Industry

Very good content; I was surprised by how much information I learned and how I will be capable of applying it on my day to day work, and personal. Excellent course!

M.M., Communications Team Leader, Aerospace Industry

Excellent structure! Good mix of theory and practice. Mirella is an excellent facilitator with useful knowledge and experience. She got everyone involved and engaged. The content was clear and concise. The flow was fluid and the course was overall very interactive and engaging. Mirella was passionate and really got the essence and purpose of the […]

I.B., Engineering Manager, Aerospace Industry

The program is excellent! It stimulates the mind to think differently, and creates new synaptic connections. Many “AHA” moments! Mirella was great, positive and well versed in the topic. It certainly changed my mindset on how to move forward.

Participant, Aerospace Industry

Very good program. Many exercises that gave the chance to practice the theory. Mirella is a very good facilitator; provided good feed. The course flow and speed was perfect. The program was well-balanced, beteen practice and theory. I will use it at home and at work.

M.B., Leader, Aerospace Industry

Très bon concept pour nous permettre d’améliorer nos habiletés de mentorat/coaching. Mirella maîtrise très bien la matière et est très ouverte à nos questions. Les exercices de pratique pour les scénarios ont été très bénéfiques! Merci!

E.M., Corporate EHS Manager, Aerospace Industry

Very logical program, and easy to understand. Powerful tools easy to apply on a day-to-day basis. Meets all basic understanding needs to immediately have a leadership impact. Mirella is a very good, grounded, and practical teacher. At the service of the participants! Everything was wonderful!

D.L., Conseillère ESS, Aerospace Industry

Le contenu du cours est vraiment applicable au quotidien dans mon travail… Il a une belle valeur ajoutée! Mirella maîtrise parfaitement bien la matière. Elle est dynamique, intéressante, sait stimuler et conserver notre attention tout au long de la journée.

C.B., Spécialiste environnement, Aerospace Industry

Excellent programme! Très intéressant et nous amène à penser et réfléchir. S’applique à tous les types de personnes, professionnels ou le travail. Mirella était très dynamique, motivante et domine très bien le sujet. Une des meilleures facilitatrices que je n’ai jamais vue! Tout était parfait; bien équilibré – tant la pratique, la théorie que les […]

M.B., Engineer, Aerospace Industry

Ce cours va être très utile pour mon travail! Ça va surement augmenter mon efficacité! Mirella était très motivée et professionnelle; elle a donné beaucoup d’exemples! Ce cours devrait être offert à tous les niveaux de gestionnaires.

Participant, Aerospace Industry

Très bon programme réparti sur 2 jours. Bon équilibre théorie-pratique et usage d’outils d’apprentissage variés. Mirella était excellent! Elle connaît très bien son sujet et est capable de mettre les participants à l’aise!

A.P., Conseillère, RH, Aerospace Industry

Le programme est excellent! Méthode de coaching claire qui mérite d’être appliquée dans les différentes sphères de la vie. Les concepts ont été expliqués de façon claire et les explications ont été adaptées en fonction de l’audience. Très bonne expérience dans l’ensemble. Bonne dynamique de groupe. Les exercices ont facilité les échanges et ont permis […]

S.D., Project Manager, Aerospace Industry

Very interesting course outline. Mirella was engaging and organized. She made the class interesting and esy to follow. The content was interesting and the exercises were able to engage all the participants.

Participant, Support/Conseils ESS, Aerospace Industry

Le cours était très clair avec divers outils pour comprendre. Mirella connaît très bien sa matière. Elle était claire, ouverte et souriante. Le cours m’a permis de sortir de ma zone de confort. Débutant ma carrière, je considère le cours comme très intéressant!

Participant, Aerospace Industry

The course itself wa a “AH” moment! Can’t think of anyone who could teach it better! Miella was great! Everything was perfect!

H.A., Customer Service Manager, Aerospace Industry

Great program! Mirella was very professional, approachable and encouraged a great learning experience. The mix of theory, video and practice was great! The interaction with the classmates encouraged great practice opportunities. The examples brought by the participants made for a great learning experience.

L.L., Analyste financière senior, Aerospace Industry

La session était très intéressante. Plusieurs outils à notre disposition et les participants étaient dynamiques et intéressants! Mirella a une très grande maîtrise des notions. Les exemples et exercices pratiques ont été très utiles pour nous faire comprendre la méthode. Cette formation était un succès!

Y.C., Coordonnateur, Aerospace Industry

Ce cours me permettra de mieux responsabiliser les gens. Les différents aspects du cours pourront être appliqués autant au travail que dans ma vie personnelle et familiale. Mirella avait une très belle façon de communiquer, a présenté des exemples pertinents et écoute bien les participants.

A.D., EHS Leader, Aerospace Industry

Le programme était excellent! Tout est parfait! Beaucoup d’exercices pratiques qui forcent l’implication et favorisent l’apprentissage. Je recommande ce cours à tout gestionnaire!

J.C., Program Manager, Aerospace Industry

High level quality course! Great interactions between all of the participants in the class, and Mirella. Good exercises, very nice tips and great content. Excellent connection between theory and practice. Very dynamic experience!

A.P., Quality Leader Program, Aerospace Industry

Programme très intéressant. Le déroulement était parfait. Pas une seconde j’ai vu le temps passé. Avoir des vidéos, c’est intéressant et stimule l’attention. Je vais recommander ce cours à tous mes collègues, et amis.

W.P., Product Manager, Aerospace Industry

The materials and exercises vs theory time was perfect. We had a great group and everyone was enthusiastic and had much too add; discussions were appreciated. Mirella is obviously well versed in the subject and was great at explaining and put real-life examples in front of us. Her attitude, smile and behavior were most welcomed […]

F.V., Group Leader, Aerospace Industry

Programme très interactif. Très bon programme pour un leader de groupe et gestionnaire. Mirella a une très bonne connaissance du sujet et est très dynamique. Cours très bien structuré qui est bien adapté au groupe.

Participant, Pharmaceutical Industry

Very logical course! This course will make my life easier as a manager. It will help my team feel ownership over their territories and the decisions that they make.

A.W., Gérant des ventes, Pharmaceutique

Wow!! Le meilleur atelier de formation auquel j’ai participé depuis que je suis gérant des ventes. Merci pour le partage du savoir des deux jours. Je vais assurément grandir à titre de gérant au courant des prochaines semaines et prochains mois. Le rythme et le contenu de cette passionnante formation me permettront d’avoir un impact […]

J.B., Ingénieur – Qualité Sm, Aerospace Industry

Mirella maitrise très bien le contenu; propose des exemples de plusieurs manières différentes- autant ce qui doit être fait que ce qui doit être évité. Beaucoup de simulation facilite l’assimilation de la matière. Le contenu et les outils seront très utiles dans beaucoup de situations de la vie courante autant au travail comme dans la […]

C.T., Ingénieure, Aerospace Industry

Excellent court! Très bien rodé! Bon mélange de théorie, exercices, exemples, vidéos, etc. À moi maintenent d’en faire bon usage!

S.M., Directeur – fabrication et services, Aerospace Industry

Bon contenu, exemples claires et beaucoup de mise en situations afin de mettre en pratique les concepts. Mirella est extrêmement compétente, favorise la discussion, disponible et ajoute du contenu et partage ses expériences. Le rythme était bon, le contenu aussi. Beaucoup de place pour la pratique; ce qui est essentiel dans ce contexte.

P.S., Chargé de projet – automatisation, Aerospace Industry

Très bon programme! Mirella a donné des exemples concrets et a pris le temps d’expliquer les réactions humaines. Ce cours m’a permis de prendre le temps de réfléchir sur ma manière de communiquer lors de discussions stratégiques.

M.S., Program Manager, Aerospace Industry

Excellent program. Many “tools” that were comprehensive and I felt very comfortable in putting these in practice. Mirella is an excellent facilitator. She really knows how to bring the subject to reality.

J.G., Manager, Aerospace Industry

Excellent course! Mirella has outstanding knowledge, and great abilities in clarifying as well as keeping the participants focused on objective.

C.Y., QE Engineer, Aerospace Industry

This program is a definite paradigm shift and highly recommended! Perhaps should be mandatory for every manager! The expertise in the field of Dr. De Civita is uncontestable – very credible and a great learning experience for me. This was by far one of the best “set of skills” course I have taken. I will […]

Participant, Strategist, Aerospace Industry

Pertinent course, usable content that is simple and clearly shared. Mirella maintained the pace, engaged her audience by using a mix of examples and names of participants to grab attention, and promote realism, and practical exercises.

A.O., Manager, ITC Program Office, Aerospace Industry

I was very skeptical coming in; even tried to cancel! But very happy I came!! Gave me very good tools to use in a practical way. Mirella was very clear, approachable and very engaged. I think this should be mandory for all managers.

P.M., Development Program Lead, Aerospace Industry

Excellent course, great and valuable coaching approach that I believe I can use every day. Great discussions in the group. Mirella is very talented, enthusiastic and inspiring. She brings a valuable perspective to coaching. She guides and helps understanding concepts as well as displaying great practice.

Participant, Aerospace Industry

Contenu très utile et transférable au quotidien. Cela va beaucoup m’aider dans le travail et la vie de tous les jours. Mirella est une excellente animatrice.

J.T., Engineering Manager, Aerospace Industry

I think that this is a very practical course that will bring results quickly. Mirella had a good and open approach. She simulated examples that were very eye opening. I really enjoyed the class. I was actually surprised that there is a technique to influence people in the desired direction smoothly and effectively. I can […]

N.K., General Manager, Aerospace Industry

Very good skills to learn; very useful to me today, and in future roles. Mirella has an excellent grasp of this method and was very capable of pointing out how to adapt where the pitfalls are. The pace was very good, and the size of the group enabled good discussions and allowed for practical application […]

G.D., Senior Account Specialist, Aerospace Industry

Great benefit for employees and managers! This course should be mandatory for all managers at a minimum. Mirella had an excellent interaction with the classroom. She kept us all engaged and motivated. Very practical training which I can apply at work and at home.

P.S., Human Resources Manager, Manufacturing

The overall course was excellent! Mirella was an engaging facilitator; who was able to modify the flow of the class based on the needs and the desire s of the participants. She also ensured that no one was able to hide from participating in the class.

D.G., Director, Financial Reporting, Manufacturing

Particularly enjoyed the manner in which the course was conducted; that being an immersive and interactive experience. Content is relevant and can easily be applied to practical day-to-day interactions over time (love the formality of the model). Mirella’s teaching style is dynamic and humble. She is clear, and energized to see her participants learn and […]

L.B., HR, Manufacturing

Excellent initiative for our company to start this program! Mirella is really competent; we just saw the tip of the iceberg, in terms of competencies. Good 101 coaching program. Good to do this training in house!

S.S., Vice president, Sustainability & Innovation, Manufacturing

Impressed by how quickly the group embraces this and how trust was established. Practical tools supplied; very helpful. I admire Mirella’s ability to “go with the flow” and flex information with the group’s dynamics and news. Very practical! Learned how to utilize effectively in 2 days! One of the best training sessions of my 30 […]

M.I., Operations, Manufacturing

Unlike any course or session I have been involved with before! Immaculate applicability and will change me from course completion forever in how I manage/coach myself, my team, my family. Mirella is kind, gentle, direct, helpful, and she knew when to lead the group and when to follow with precision!

P.P., VP of Finance, Apparel Industry

I found the course very informative. I was amazed in how small changes in your approach can have a big impact. Mirella is very clear and concise. She knows the material very well and was able to always adapt to the group. Overall, I think it was a great program.


Mirella, thank you for listening to me when we met. You didn’t judge me; you just listened and was on high alert to help me immediately. You are the one who guided me to the right person who you felt would be able to help me. I have grown and I will continue to grow. […]

B.M., Formerly Vice-President Consulting Financial Institution

I have had the opportunity to work with Mirella on a coaching assignment; initially, I had placed faith in her ability to help me but sincerely at the beginning of the assignment, I couldn’t see how she could help me through. She did. More than I would have hoped for. The self-awareness I have gained […]

L.D., Senior Vice President, Human Resources Limited Brands Canada

My professional experiences with Mirella De Civita have been nothing less than outstanding. She provides such valuable insights and places a strong emphasis on building partnerships that last a lifetime. Her extensive academic background, coupled with her strong professional experiences, have proven very valuable in my interventions with Mirella. She is such a pleasure to […]

David Guérette, Groupe Perceptia Inc.

J’ai eu le privilège de transiger avec Madame De Civita sur différents types de mandats et chaque occasion m’a permis d’apprécier ses compétences professionnelles et personnelles. Mirella possède un réel talent à intéragir avec les gens, ce qui rend les échanges à la fois faciles et productifs. Sa capacité à cerner les besoins de ses […]

Sandra Coffey, Founder of StratPerspective, Business Strategy Consultants

In the course of fulfilling a mandate for Mirella, we had a chance to work closely together. Mirella is extremely astute in sizing up people, allowing her to understand the essence of the issue quickly and guiding her clients towards the best course of action. I say ‘guide’ her clients because she leads you towards […]

Kaberi Dasgupta, MD, MSc, FRCP(C) Associate Professor of Medicine, McGill University

Dr. Mirella De Civita’s deep knowledge of knowledge translation and qualitative research methods were critical in the publication of our work: The first was an application of diffusion of innovations theory to diabetes translation research, highlighting the key elements to achieve sustainable implementation of evidence- based diabetes management programs (DeCivita and Dasgupta, Journal of Public […]

Lucie Bourgeois, President of Umalia (Former Group Director, Human Resources, IMS Health)

A while ago, I worked with Mirella as part of a top-tier leadership development initiative. As the HR executive for the project internally, I found Mirella to be the consummate professional – client-focused, business oriented and quickly grasping and understanding the individuals in the executive team as well as the team dynamic. Feedback from the […]

J.M., First Vice-President Investment Financial Institution

Mirella has a smooth and effective way to help an Alpha personality put his ego into his pocket and see the benefit of modifying one’s own behavior. She can help even the most intense individuals develop improved interpersonal skills! The objectives of the coaching sessions were clearly stated and the pathway well defined. The learnings […]

H.K., Vice-President Investment Financial Institution

Mirella was insightful and professional. Although at first I was somewhat skeptical about what I would get out of a coaching experience, working with Mirella turned out to be an invaluable experience.

M.F., Former General Manager, Digital Experience Loyalty Company

Working with Mirella proved to be an invaluable, transformational experience. Her ability to fully understand people’s motivations and behaviours, and how they interact within complex inner-company dynamics, made every conversation with her enlightening. She guides significant self-reflection and provides useful tools while ensuring that the coaching experience translates into tangible results. Mirella’s friendly approach and […]

Anne E. Primeau, Director of Human Resources (retired)

In my former role as Director of Human Resources, I valued Mirella’s contributions as a business psychologist and executive coach in developing our key talent. I received very positive feedback from the individual executives she worked with and also from their individual managers following their 3-way coaching sessions. Mirella exemplified the role of an executive […]

M.N. Ancien Directeur Général, Non-profit organization

Mon expérience de Coaching avec Mirella fût des plus enrichissantes. C’était ma première expérience de travail avec un Conseil D’administration et les échanges avec Mirella m’ont permis de transformer de 100% mes relations avec mon CA. De plus, elle m’a aussi permis de renforcer mon leadership et d’améliorer la rapidité de mes décisions dans la […]

M.L., Directeur principal, Ressources humaines, Aviation & Aérospatial

Dès ma première rencontre avec Mirella, j’ai su qu’elle pourrait m’aider dans ma démarche de coaching. Elle a le don de rendre les gens à l’aise et parvient de façon subtile à déceler leurs lacunes et les aider à les corriger. Son expérience et sa grande connaissance du marché du travail lui permettent de s’adapter […]

Sasha Bernatsky, MD PhD Associate Professor, Division of Clinical Epidemiology

Mirella was a collaborator on several projects, including work funded by the Canadian Institutes of Health Research (CIHR) and the Canadian Initiative for Improved Outcomes in Rheumatoid Arthritis. She helped formulate the methods for surveys and focus group discussions, as well as expertly moderating both focus groups and a very important ‘Café Scientifique’ funded by […]

Alistair Price, Former Director of Human Resources Innotech-Execaire Aviation Group

Mirella is a consummate professional. She provided accurate, insightful and meaningful reports and debriefs to me about our senior management team. Perhaps the greatest testament to her abilities is when I was searching to find coaching for Execaire, the senior management team strongly recommended that we hire Mirella.

Executive, AIMIA Inc.

Mirella is able to sift through a rich amount of psychometric data and interview material to quickly provide insights that allow new employees become effective (and happy) in their new work environments. She performs this feat with a light touch and in a caring way. A rare gem of a person. Thank you Mirella.

Marie-José Beaudin, Directrice Exécutive, Faculté Desautels, Université McGill

Mirella a travaillé avec nous pour l’élaboration et l’implantation stratégique d’un module de préparation et d’orientation de carrières pour notre population étudiante au MBA. Comprendre nos besoins spécifiques, saisir les enjeux, élaborer un module innovateur, présenter étaient des défis de taille que Mirella a su composer avec succès. Une approche très professionnelle et humaine, une […]


J’avais le choix dans le cadre de ma transition de carrière de travailler avec qui je voulais. Je connaissais Mirella puisque j’étais déjà une cliente corporative. L’approche unique de Mirella en matière de transition de carrière, sa profondeur comme coach et la qualité de ses interventions m’ont permis d’abord de faire le tri de mes […]

A past and future client

I retained Mirella on a number of mandates and I offer an unconditional positive testimony. Mirella has the usual essential prerequisites of a professional expert at her level: impeccable education, schooling and a capacity to work in English and French. Time and time again, Mirella demonstrated deep humanity and profound values of which integrity and […]

Executive and General Manager, Aerospace and Transport Industry

Mirella is a gift to people who are willing to be coached. She is sharp, rigorous and disciplined and extremely generous of her insights, experiences and advises. She brings Courage back in the game. Under her guidance, I was brought into a transformation journey that impacted my professional and personal life permanently and positively. The […]

A business professional

Mirella’s approach is clear and straightforward. She is very thorough and very respectful at the same time. She is able to see the best in every person. My coaching with Mirella has been an extremely positive experience.

L.B., President, Consulting firm

Having known Mirella for 6 years, having seen her coach Executives and having been coached professionally by her, I knew what to expect when I embarked on the “Purposeful Career Coaching” journey: an intuitive yet professionally trained coach with a Psychology background, able to understand people like no others, relentless in ensuring value and result […]

S.L. C-Level Executive

I met Mirella De Civita as part of an interview process with an international loyalty company. From the moment I received her introductory email outlining the prework that would fuel her assessment, I knew that I was working with a true expert. I was immediately energized to work with her. Her process is unequalled in […]

Frederick Sammet, formerly SVP, CIO at Aimia; currently CIO, One10

It was my honor to meet Mirella when I underwent an individual psychometric assessment followed by a debrief with our CEO as a part of a standard induction process for incoming senior executives. The process was illuminating and highly productive in improving me as a leader and in fine tuning our executive team’s interaction. For […]

K.H. VP, International Sourcing

Through Mirella’s guidance, I was able to step back from the everyday fast pace schedule and reflect on my decisions, my way to deal with people and grow to be a more effective communicator and leader. I always look forward to our sessions (which I have missed since the ending of my coaching with her). […]

Michael Eliesen President & CEO NTD Apparel Inc.

I had the pleasure to work with Mirella on a Leadership Initiative that our company launched over two years ago. It is rare to find an individual that can “deliver the goods” in precisely the way that she outlined from the very beginning of the process. She was able to keep our team focused on […]

C-Level Executive, Global Firm

Although I have always been a big supporter of coaching programs, I was dubious of the effectiveness of coaching programs that were led by others who did not have deep expertise in the industry, leadership, etc. I was so happy that I took a chance to try Papillon MDC Inc. – besides driving my performance […]

Jon Reider, Senior Executive, Consultant

I was very fortunate to meet Mirella through an interview process almost 10 years ago and was immediately taken by her sense of goodness, her impeccable professionalism, and her amazing insight. What sets her apart from the pack is her continued interest in your wellbeing and her genuine concern for your ongoing success. She has […]

JPL, Executive, Consulting

Working with Mirella was a life changing experience. I would recommend her to any executive who feel stuck and not afraid to challenge some of his/her deeply rooted beliefs.

Senior VP Customer Service – technology firm

I have had the great pleasure of working with Mirella who has been my coach for the last 2 years. In my long career, I was exposed to various firms/coaches; none of them of the caliber of Mirella and her team. The approach is professional, direct, with a clear framework. Mirella really coaches… not just […]


Lorsque j’ai été nommé à un poste exécutif siégeant au comité de direction, j’ai eu la chance d’avoir Mirella pour aider à faire la transition vers ce poste. Son accompagnement m’a permis de faire cette transition avec un très grand succès. Sa grande écoute, son approche et son expertise ont fait toute la différence dans […]


“Because of my clinical background, it was imperative for me to find a mentor that was able to help me develop a coaching style that blended my previous work experience with my newer role as an executive coach. I am grateful for Mirella’s support and guidance in helping me identify and develop this “voice” as […]

D.E., VP of Sales, Apparel Industry

Good program! Mirella is as good as it gets; patient and a great teacher. You feel she can connect with you both one-on-one and as a group. Overall, it was refreshing to have a group of people from other industries to “sharpen our minds” and learn to be real coaches and leaders together.

Michael Zea, VP Strategy, United Rentals (Former President & CEO Aimia US Region)

Mirella and Papillon MDC Inc. were instrumental in helping my executive team to bring our strategy to life, by aligning us on a charter of behavior and better understanding and working across each other’s communications styles. Her in-depth analysis of each executive’s profile combined with a robust leadership development toolkit, and constructive facilitation, allowed us […]

Lucie Martin, Corporate Director, Talent Management, Kruger Products L.P.

Papillon MDC is unmatched when it comes to developing best-in-class programs. Mirella and her team’s professionalism, combined with their wealth of experience, knowledge, insight and attention to detail have led to the development of a high quality mentoring program in our organization. In addition to developing programs that fit our culture, the professional coaching services […]

Debbie Magwood, M.Ed., OPQ Founder, Executive Director, West Island Cancer Wellness Centre

The West Island Cancer Wellness Centre was very fortunate to have won a contest for nonprofit organizations and was ‘gifted’ with Mirella De Civita’s expertise. Our organization through ‘The Alignment Project’ not only gained a tremendous amount of knowledge, but her guidance and support has strengthened our charity. It is clear that PapillonMDC’s expertise has […]

Président: Fabrication – Distribution

Travailler avec Mirella, c’est accepter de bûcher. C’est accepter de se faire challenger. C’est accepter que tes questions, c’est seulement toi qui peut les solutionner. C’est accepter que tout ne se fait pas dans l’instantanéité. C’est accepter que tu peux parfois te tromper. C’est accepter que tu peux et que tu dois progresser. C’est accepter […]